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    • McDonald’s has installed its self-service kiosks

      McDo PH introduces self-service kiosk - The Filipino Times
      • McDonald’s Philippines has introduced a new innovation in its branches which will let its customers order their food faster with minimal human interaction. McDonald’s has installed its self-service kiosks which are basically big touchscreen devices that will let customers tap their orders without the help of a cashier or server.
      filipinotimes.net/feature/2018/10/11/mcdo-ph-introduces-self-service-kiosk/
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  2. In 2018, McDonald’s Philippines introduced NXTGEN — a new store format equipped with a multi-point service system that enables a fast, convenient, and seamless experience. Filipinos can now enjoy the best of the McDonald’s experience from around the world.

  3. Oct 11, 2018 · The new improvements center around the self-ordering kiosks that accept card, including Visa and Mastercard, payments. Customers can skip the front counter line and head straight to the oversized touchscreens to order and pay for their meals.

    • Features That Make McDonald’s Self-Service Kiosks User-Friendly
    • How The Self-Order Kiosks Benefits McDonald’s Business, Customers & Employees
    • How Do Self-Service Kiosks Affect Other Industries?
    • Frequently Asked Questions – McDonald’s Self-Service Kiosks

    McDonald’s self-service kiosks are designed with several features that make them easy to use for customers. Here are some factors that contribute to their user-friendly nature:

    Self-order kiosks offer numerous benefits to McDonald’s business, customers, and employees. Here’s how:

    This omnichannel approach to QSR sales revolutionized the fast food industry, and other huge names like Starbucks and Subway were quick to capitalize on this opportunity as well. The case study of the QSR industry and its success with self-service technologies serve as an example for other industries like banking and telecommunications. These large...

    How do self-service kiosks contribute to a faster dining experience?

    Self-service kiosks streamline the ordering process by allowing customers to browse the menu, customize orders, and complete transactions at their own pace. This reduces wait times, especially during peak hours, resulting in a faster and more efficient dining experience.

    Can customers provide feedback about their experience using the kiosk machine?

    McDonald’s highly values customer feedback. If you would like to provide feedback or share your experience using the self-service kiosks, you can do so through their customer feedback channels, which may include online surveys or speaking with a manager at the restaurant.

    Are kiosks accessible for customers with disabilities?

    McDonald’s self-service kiosks are designed to be accessible and inclusive. They offer language selection, text-to-speech functionality, and audio cues to accommodate customers with disabilities. Additionally, McDonald’s staff members are available to provide any necessary assistance.

  4. Oct 11, 2018 · If you can relate, you’ll likely love what McDonald’s is bringing to the Philippine market – self-ordering kiosks. These big touchscreens let customers tap out their order. You may have...

  5. Jul 2, 2024 · McDonald’s bespoke self-ordering kiosk systems are designed with the customer experience as the top priority. Their intuitive user interface and touchscreen features simplify the...

  6. Oct 19, 2018 · Digital tech has begun to take over McDonald’s stores in the Philippines, through cashless payment systems and self-ordering kiosks. Does this mean machines will be replacing service personnel?

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