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1. • 0208 255 5555

     • UK-based dedicated school service desk and 24/7 online support and maintained by experts; and rightly so. However, you may have queries or need to make changes to your service, and that is why LGfL offers a unified service desk (only one number to ring – 0208 255 5555), open beyond the school day from 8am to 6pm,
     static.lgfl.net/LgflNet/downloads/policies/LGfL Service Guide.pdf

     LONDON GRID FOR LEARNING Services’ Guide

2. People also ask

   Does LGfL offer helpdesk & support site services?

   • Helpdesk and Support Site services are available to all LGfL schools as part of their LGfL subscription. There is a dedicated team of 1st and 2nd line support engineers, accessible through the Service Desk, to provide a comprehensive support service.

   Support Services & Help Desk | LGFL - London Grid for Learning

   lgfl.net/services/support-services-help-desk

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   Does LGfL offer a unified service desk?

   • and maintained by experts; and rightly so. However, you may have queries or need to make changes to your service, and that is why LGfL offers a unified service desk (only one number to ring – 0208 255 5555), open beyond the school day from 8am to 6pm, .SUPPORT.lgfl.netEmail and MS Office appsThese s

   LONDON GRID FOR LEARNING Services’ Guide

   static.lgfl.net/LgflNet/downloads/policies/LGfL Service Guide.pdf

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   What services does LGfL offer?

   • Provides access to an extensive Service Desk infrastructure which support over a million users including Schools, Local Authorities and Regional Broadband Consortia. Helpdesk and Support Site services are available to all LGfL schools as part of their LGfL subscription.

   Support Services & Help Desk | LGFL - London Grid for Learning

   lgfl.net/services/support-services-help-desk

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   How do I contact LGfL technical support?

   • Get technical support - for general enquiries, give us a call on: 0208 408 4455. To raise or update a support case use the LGfL Helpdesk or call 0208 2555 555 and choose option 3.

   Help & Support | LGFL

   lgfl.net/help-support

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   How secure is LGfL?

   • ity with bandwidths from 10Mbps to 1Gbps At the heart of LGfL’s service to schools is a secure and reliable, high-speed leased-line connection to the ‘LGfL Core’: a secure, dedicated regional network, w th high-speed connections to the Internet. In fact, LGfL has multiple, distributed high-speed links to th Internet – a

   LONDON GRID FOR LEARNING Services’ Guide

   static.lgfl.net/LgflNet/downloads/policies/LGfL Service Guide.pdf

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   Where can students access LGfL email?

   • e atwww.STAFFMAILINFO.lgfl.netLondonMailThis is LGfL’s hosted email solution for students: a school-optimised implementation of Outlook Web Access, LondonMail gives students a fully-functional mail interface, accessible anywhere, anytime using students’ USO at www.LONDONMAILINFO.lgfl.netSafeMail In certain circumstances, you may be wary

   LONDON GRID FOR LEARNING Services’ Guide

   static.lgfl.net/LgflNet/downloads/policies/LGfL Service Guide.pdf

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3. lgfl.net › services › support-services-help-deskSupport Services & Help Desk | LGFL - London Grid for Learning

   lgfl.net › services › support-services-help-desk

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   Provides access to an extensive Service Desk infrastructure which support over a million users including Schools, Local Authorities and Regional Broadband Consortia. Helpdesk and Support Site services are available to all LGfL schools as part of their LGfL subscription.

4. lgfl.net › supportguideGetting started with LGfL Support | LGFL - London Grid for ...

   lgfl.net › supportguide

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   You will be required to raise a support case online if you need the Help Desk to make any changes. However, if you simply need general advice on technical and service matters this can be provided via the telephone support line – call 020 8255 5555 and select option 3 to speak to a support engineer.

5. lgfl.net › help-supportHelp & Support | LGFL

   lgfl.net › help-support

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   Get technical support - for general enquiries, give us a call on: 0208 408 4455. To raise or update a support case use the LGfL Helpdesk or call 0208 2555 555 and choose option 3.

6. static.lgfl.net › LgflNet › downloadsLONDON GRID FOR LEARNING Services’ Guide

   static.lgfl.net › LgflNet › downloads

   service, and that is why LGfL offers a unified service desk (only one number to ring – 0208 255 5555), open beyond the school day from 8am to 6pm, in addition to a 24/7 online support site:

7. support.lgfl.org.uk › public › publicfaqLondonMail & SafeMaIl - LGfL

   support.lgfl.org.uk › public › publicfaq

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   Access to the service is via your LGfL USO username and password. Further support is available from the Service Desk by raising a case within the secure area of this support site, or by calling (020) 8255 5555 option 3.

8. support.lgfl.org.uk › public › publicfaqIntroduction - LGfL

   support.lgfl.org.uk › public › publicfaq

   Alternatively Nominated Contacts can raise cases via the LGfL support site https://support.lgfl.org.uk. The Service Desk is open between the hours of 8am and 6pm every day apart from weekends and public holidays. Find out more at www.lgfl.net

9. landing.lgfl.net › broadband-customer-supportBroadband Customer Support - London Grid for Learning

   landing.lgfl.net › broadband-customer-support

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   Customer support for broadband service. Registered Address: 9th Floor, 10 Exchange Square, Primrose Street, London, EC2A 2BR.