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  2. If your email ends @btinternet.com, @btopenworld.com or @talk21.com it's a BT email. BT Email is secure, easy to use and comes in three types - Standard (included with older BT Broadband packages), Premium and Basic. Types of BT Email

  3. Apr 30, 2023 · I'd recently read an article and seen that BT no longer offers email addresses to new customers or existing customers that never set up email addresses previously. It said existing email customers are unaffected for now but is this a prelude to BT eventually ceasing email services altogether?

  4. Oct 28, 2023 · You need to already have a BT email address as new customers can no longer create emails. It's possible the email address you want will not be available if it's already been allocated to another customer.

  5. Apr 21, 2023 · BT are discontinuing support for email clients using basic authentication as this is being disabled by Microsoft meaning these clients will not continue to work. The btconnect email service is becoming Outlook Web Access (OWA) – meaning that it will be accessible via:

    • Trick to Keep Your Bt Email Address For Free
    • Switch to A Free Email Account
    • Sign-Up to Bt Broadband
    • 'It Seems Like blackmail'

    Customers with BT broadband get their email included at no additional cost, with the ability to create up to 10 email addresses for use by family or friends. Therefore, if you know someone with BT broadband - and they have not used up all of their allocation - you can ask BTto transfer your email address to their broadband account, if you both agre...

    Though it's a hassle, the permanent solution to escape BT's hikes and a £90/yr fee, is to cancel its Premium Mail and set up a new email address. To avoid being caught in the same situation again, it's best to use a standalone free webmail account, such as Gmail or Outlook, rather than one linked to your broadband provider or another product. BT ha...

    The last option to avoid the standalone charge is to recontract with BT, as broadband customers are not charged for its email service. BT is offering an 'exclusive deal' for Premium Mail customers who sign up for an 18mth contract for its standard speed broadband service - but it's not cheap. Before calls and other charges, this deal costs £298 for...

    These are a few of the comments we have received from MoneySavingExpert users, expressing their anger at the latest price hike: Mike Waldron, from York, told us: "I have decided this is the last straw and won’t be bullied - it is a right pain to change e-mails, but at least I may dodge the endless junk e-mails I get with BT!" Sue, from Thornton Hea...

    • Assistant Editor
  6. Until your broadband ends, you’ll still be able to use your email as normal. If you switch to Basic, on your broadband end date: Your email service will be downgraded to Basic email. When this happens you’ll be able to upgrade to Premium email via at any time.

  7. The Premium email product gives you exactly the same functionality as the Standard email product you get with broadband from BT, but you have to pay for it. It costs £7.50 a month by direct debit and you can create up to 10 extra email addresses for family and friends.

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