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Does AOL Mail have a password problem?
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How do I Reset my AOL account password?
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Fix password problems. If you get the message "Invalid password. Please try again," you may be using the wrong password to access your account. Reset your forgotten password online using...
- Help Signing in to AOL
Having trouble signing in? Find out how to identify and...
- Change Your AOL Password
If you've forgotten your password, you can reset it to get...
- Help Signing in to AOL
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
If you've forgotten your password, you can reset it to get back in to your AOL account. It's also a good idea to update your password regularly and to make sure it's unique from other...
- Overview
- Login Problems (Web & Mobile Ap
- Not Receiving Mail (Web & Mobile Ap
- iPhone, iPad, & Mac Mail Problems
- Windows & Android Mail Problems
Are you having trouble sending or receiving messages in AOL Mail? These troubleshooting tips will have you back on track in no time! Whether you sign in on the web, in the AOL Mail mobile app, use apps like Window Mail or Apple Mail, there's usually a quick fix for all AOL Mail problems, including frustrating password issues.
AOL deactivates accounts that haven't signed in within 12 months.
AOL Mail won't work properly in a browser if JavaScript is disabled. Ensure it is enabled to continue using AOL Mail.
If you use another email app on your phone, make sure it does not use POP3, as it may prevent you from finding your emails on the web.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Make sure your account isn't deactivated.
AOL will deactivate your account if you haven't signed in over the past 12 months.
They may also deactivate your account if it was used to violate their terms of service. To find out if your account was deactivated, visit
if you don't see your messages.
If you don't see any messages when you sign in on your web browser, you may be seeing AOL's default Today screen instead. Clicking
will take you to your inbox.
To disable the Today screen, click
, and then remove the checkmark from "Show me Today on AOL when signing in."
Make sure all messages in your inbox are shown.
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email using your iPhone, iPad, or Mac's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password. Here's how you'll do it:
Open a web browser and go to
If you get the error "Invalid password. Please try again," make sure you're using the correct password. If you're sure you haven't changed it, remember that it's case-sensitive—if the Caps Lock key is on, tap it to turn it off.
If you're still getting an "Invalid password" error, try resetting your password. Visit
, select a recovery method, and follow the on-screen instructions to
Create an app password if you're using two-step verification.
Are you getting a password or authentication error when you try to send or receive AOL email in Outlook, Windows Mail, other Windows mail apps, or your Android's Mail app? If you've enabled two-step verification for your AOL Mail account, you'll need to create a separate password called an app password and use that to sign in. Here's how you'll do it:
Open a web browser and go to
4 days ago · By following these troubleshooting tips—checking your internet connection, verifying credentials, addressing browser compatibility issues, and managing two-factor authentication settings—you should be able to resolve most problems associated with logging into your AOL email account successfully. If all else fails and you continue facing ...
Jan 1, 2021 · Go to the AOL Sign-in page, and enter your email. Press Next > I forgot my password. Then, pick a reset option, enter the code, press Create a new password, enter the verification code, and press Verify. This article explains how to reset your AOL email password.
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
