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- Not only do you receive Amazon's customer service, but the product will be under Amazon's returns policy*, which means if you're unhappy with your purchase, you'll be able to return it for a full refund within 30 days.
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What is Amazon resale warranty?
All Amazon Resale items sold to consumers are covered under statutory legal warranty. If your item becomes defective after the Amazon return period, Amazon will repair any defective item, and if a repair is not possible, we will refund the purchase price in accordance with Amazon's Returns Policy.
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Not only do you receive Amazon's customer service, but the product will be under Amazon's returns policy*, which means if you're unhappy with your purchase, you'll be able to return it for a full refund within 30 days.
Most items can be refunded if returned within 30 days from when you bought them. Refunds vary depending on how and when the item was bought and the condition of the item.
The correct item must be returned to receive a refund. If you have accidentally sent the wrong item to Amazon, please contact Customer Service as soon as possible as Amazon does not store mistakenly sent items. Amazon cannot guarantee your item will be found and returned, and no compensation is provided for incorrect items sent to Amazon.
- Free product and customer support. We understand customers can spend a lot of time making purchase decisions, and we’re committed to helping them find the right product for their needs.
- Return dropped off. If a customer decides to return an item, Amazon offers more than 8,000 drop-off locations in the U.S. Four out of five customers have a return drop-off point within a 5-mile radius of their home.
- Returned items sent to Amazon facilities. An item dropped off for return is consolidated with other returned items and routed to an Amazon return center.
- Amazon inspects returned items. Each item at an Amazon return center is carefully inspected and evaluated to determine if it meets Amazon’s high bar to be re-listed for sale.
Amazon Resale offers deals on quality used, open-box, and pre-owned products. Amazon Resale products are shipped by Amazon and can be returned within 30 days of receipt of shipment. All of our products go through a quality check prior to being sold.
Jun 13, 2024 · How refunds work. Will you need to pay to return an item to Amazon. Exchanging items at Amazon. Can I return items from AmazonFresh? Amazon refund tips: returning an item to Amazon. You can get a great deal of loot from Amazon, but sometimes you'll want a refund on your purchase.