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Can I get a refund if my digital game product goes wrong?
Can I get a refund if a game is not redeemed?
Can I get a refund if I buy a game on Steam?
How do I get a refund for my game?
Can I get a refund if a game is faulty?
Can I get a refund if I buy a game twice?
If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.
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Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
If you purchase in-game consumables during gameplay, they are delivered to you immediately. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. All criteria in the checklist below must be satisfied to be eligible for a refund.
At Microsoft, we understand that sometimes purchases of Digital Game Products don't go as planned. Should that ever happen, you can be reassured that you'll be treated fairly, that we'll listen to your concerns, and if needed, we'll help you request a refund.
There are two ways you might be eligible to get a refund for your game. Through the Great Game Guarantee. Your statutory rights. You can make a refund request: within 24 hours after you first launch the game; within 14 days from the day you bought it, if you haven’t launched the game
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, here’s how you can request a refund. You can follow the step-by-step guide on how to request a refund for digital games that is available on Xbox Support, or watch the video below for a visual guide: How to refund Xbox games.
Apr 23, 2024 · You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter.