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  2. Your bill could be reduced by up to 100%. You can apply if you own your home, rent, are unemployed or working. What you get depends on: where you live - each council runs its own scheme. your...

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    • Pay Council Tax Arrears

      Pay Council Tax arrears. Contact your council as soon as...

  3. Your local council can still reduce your council tax bill or cancel it altogether, this is called ‘discretionary reduction’. They’ll normally only do this if you can show that you’re suffering severe hardship and can’t afford to pay council tax.

    • Check Which Ctr Rules Apply
    • Check When to Apply For Ctr
    • Check How to Apply For Ctr
    • Check If You Can Backdate Your Ctr
    • Sending Evidence with Your Application
    • If You Put The Wrong Information on Your Application Form
    • Getting The Council’s Decision
    • If You Disagree with A Decision About Ctr Or A Discretionary Reduction

    Which rules apply usually depends on whether you’ve reached State Pension age. You can check your State Pension age on GOV.UK. If you’re under State Pension age, the ‘working age CTR rules’ apply. If you’ve reached State Pension age, the ‘pension age CTR rules’ usually apply. Even if you’ve reached State Pension age, the working age CTR rules will ...

    If you’re eligible for CTR, it’s best to apply as soon as you can. You can apply early if you know when you’re going to be eligible. If you apply early, you won’t have to wait as long to get CTR when you become eligible. You can apply for CTR up to 8 weeks before you’re first responsible for paying council tax on your home - for example if you have...

    You can fill in a form or apply online. Your local council might also let you apply by telephone. You can find your local council’s website on GOV.UK- it will tell you how to apply. If you live with a partner, only one of you needs to apply.

    If you’re already eligible for CTR when you make the application, you might be able to get it backdated. The rules depend on whether the working age CTR rules or the pension age CTR rules apply. If the working age CTR rules apply, check your local council’s CTR policy. You might be able to ask for your CTR to be backdated if there’s a good reason y...

    Your local council’s website should say what evidence you need to send. For example, you might have to send evidence of your income and savings. If you need more time to get the evidence, write 'evidence to follow' on the application form and send it as soon as possible. After you apply, your local council might contact you and say you need to send...

    If you made a mistake, contact your local council and ask to change your application as soon as possible. It’s best to ask in writing so you can keep a copy of your letter or email.

    When your local council has all the information and evidence it needs, it should make a decision and tell you in writing. If the council’s decision isn’t clear, write to them as soon as possible and ask them to explain their decision. If the council’s decision isn’t clear, write to them and ask them to explain it within 1 month of the decision. The...

    Write to your local council - explain why you disagree and ask them to reconsider. You should write to the council as soon as possible. You can check how long you have to challenge the decision in your local council’s CTR policy. You can find your local council’s website on GOV.UK. The council should send you a reply in writing within 2 months. The...

  4. If you’re on a low income or receiving certain benefits, you might be eligible for Council Tax Reduction. But whether you're eligible in your area, and what you might be eligible for, is up to your local council. Each council has their own rules so you should check what the rules are in your area.

  5. Council Tax reductions, Rates Relief or Rates Rebate if you’re on benefits or on a low income. Council Tax or Rates discounts if you live alone or are the only adult in the household. For more information on applying for a Council Tax reduction see Citizens Advice.

  6. If you're struggling to pay your Council Tax because of financial difficulties, then seek professional advice as soon as you can. Get in touch with your local Age UK or Citizens Advice. Councils may have a hardship fund available for people in financial difficulty.

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