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You'll find handy guides that deal with all kinds of issues and queries below. Over 90% of our customers who use our online guides get the help they need before even having to get in touch. Just pick which Sky service you need help with and follow our help guides. Sky TV. Billing and payments. Account and subscription.
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Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
5 days ago · You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use: ... If necessary say nothing when the automated system asks ...
Oct 11, 2024 · The Sky 0333 number can be dialled by via landline or mobile. This customer service number in full is 0333 7591 310, but 0330 1656 733 is quicker if you want to talk about Sky deals, prices and upgrades. You can call these numbers for free if you have inclusive minutes left over with your mobile or landline.
Sep 16, 2024 · You can call Sky for free by dialling 150 from Sky Mobile or Sky landline. You can also call 0330 221 9430 for free if you have inclusive minutes left on your phone or landline, and want to get Sky. The same applies to 0333 759 0511, which is the Sky general customer service number.
May 8, 2023 · 150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
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Sep 15, 2023 · Just checking to find out if calls to Sky on 150 are free with "Sky Pay As You Talk"? I know they are free when you have Sky Talk, but want o check this still applies for pay as you talk. Yes, calls to 150 on a Sky Talk line are totally free.