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  1. Next is CQ Knowledge—understanding the kinds of differences that describe one group versus the next, without resorting to stereotyping specific cultures. Third is CQ Strategy—learning how to plan effectively in light of cultural differences. And finally is CQ Action—being able to adapt behavior when the situation requires it.

    • Global Cq

      Global CQ can best be described as working and relating...

    • Articles

      Cultural intelligence (CQ) is the capability to function...

    • Research

      CQ Strategy (Meta-cognitive CQ): the degree to which a...

    • Culture

      Cultural intelligence (CQ) is the capability to relate and...

    • Blog

      David Livermore, PhD (Michigan State University) is a social...

    • Domestic Cq

      All of our courses include a practical action plan for...

  2. Sep 13, 2022 · CQ in action! Working across cultures framework. Now that you know what CQ is all about and how to increase it, let’s see what being culturally intelligent looks like in action. Feel free to use this framework when you approach an unfamiliar situation. The first step is to look inward. Run a mindset checklist and make sure you are approaching ...

  3. CQ Action is how we act appropriately in cross-culture or multi-culture situations. It is our verbal and non-verbal communication that helps us work in building relationships with people. Overcoming Challenges. Our deepest challenge is our default behaviour. Most of the time, when we are in a cross-culture situation, we are already slightly ...

    • 4 Components of CQ
    • The How of CQ
    • Training CQ
    • The Why of CQ
    • A Note on Harnessing Our Differences

    Ang and her colleagues have identified 4 key components of CQand their subdivisions. Below is a summary of their findings (Van Dyne et al., 2012).

    According to Ang, the belief that cross-cultural exposure will automatically yield CQ is a common misconception. Employers, for example, often consider the travel history of their employees when assessing potential candidates for global assignments. Empirical research, however, suggests a more complicated picture. Firstly, as Ang points out, people...

    Researchers have devised various interventions to train the four components of CQ. For example, to train metacognitive CQ, Ang and her colleagues use intercultural situational judgment tests (SJTs). The premise of these trainings resembles theory of mindexercises. After watching short video clips depicting various cross-cultural situations, partici...

    For those living and working in intercultural contexts, CQ offers obvious benefits, including cross-cultural adjustment, cross-cultural negotiating proficiency and global leadership. If at the heart of human intelligence is the ability to solve problems, then, like with other kinds of intelligences, CQ can serve us in finding solutions in unexpecte...

    In a way, CQ points to the potential of navigating our differences more skillfully. As Ang notes, in any given interaction, our differences can be seen as enriching or threatening. For example, the more diverse people are, the greater the potential to learn from each other. However, besides providing opportunities to exchange information, our inter...

  4. Cultural Intelligence is built on four capabilities: 1. CQ Drive: The curiosity and motivation needed to work well with others. 2. CQ Knowledge: Understanding the kinds of differences, without resorting to stereotyping specific cultures. 3. CQ Strategy: Learning how to plan effectively in light of cultural differences. 4. CQ Action: Being able ...

  5. Jan 14, 2019 · The four main factors to consider when building your cultural intelligence capabilities are: CQ Drive, CQ Knowledge, CQ Strategy and CQ Action. Your enthusiasm to acquire knowledge about a new ...

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  7. CQ Strategy (Meta-cognitive CQ): the degree to which a person plans for, remains aware during, and checks after multicultural interactions. CQ Action (Behavioral CQ): the extent of a person’s flexibility and appropriate use of a broad repertoire of behaviors and skills during multicultural encounters.

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