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  1. Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600. Open Monday to Friday from 09:00 to 17:00, including bank holidays.

    • Complaints

      If you want to complain about or comment on a station or...

  2. Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.

  3. www.networkrail.co.uk › communities › contact-usContact us - Network Rail

    • How and When to Contact Us
    • Get in Touch
    • Who to Contact About Other Matters
    • Information and Support For Our Neighbours
    • GeneratedCaptionsTabForHeroSec

    Contact us if your query is about: 1. a safety threat to you or others 2. work on the railway infrastructure, including track maintenance, work to electrify lines and for most major projects on the railway 3. how we maintain our land alongside the track 4. one of our stations 5. issues on our land such as trees, vegetation, graffiti or fencing(if y...

    We have a number of ways in which you can get in touch with us, details of which you can find below. If you contact us about something that falls outside our responsibility, we will assume that you are happy for us to refer your query and contact details to the most appropriate company for them to get in touch with you.

    Careers

    If you’re having problems signing in or to report a technical problem with our recruitment portal please visit our careers support page.

    Report a crime

    To report a crime please contact the British Transport Police: Call: 0800 40 50 40 or text: 61016. In an emergency dial 999.

    Switchboard

    033 085 78000 The switchboard line is open Monday – Friday 9:00 to 17:00.

    We care about the 20 million + people living alongside the railway. We know at times our work can cause some disruption and noise and we do our best to limit this where we can. Visit our living by the railwaysection to find out more about how our work may affect you.

    Find out how to contact Network Rail for different queries, such as safety threats, work on the railway, stations, land issues and more. Use online form, live chat, phone, post or visit our sections for careers, complaints, suggestions and praise.

  4. Commute your way with a Flexi Season ticket. Get 8 days of travel in 28 days, at any time. You've found the gateway to Britain's national rail network. The portal to rail travel, including train times information, fares enquiries; promotions; and ticket info.

  5. Your ticket is refundable (with no admin fee) if the service you planned to travel on is delayed or cancelled, and you choose not to travel. If you choose to travel on a different day, not covered by your original ticket, there is no admin fee to get a refund and rebook your ticket. If you choose to cancel your journey entirely, for a reason ...

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