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  2. If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

  3. If you forgot your Yandex password, try resetting it manually. To do this, follow the instructions on the Restoring access page. If you linked a phone number or email address to your account, enter them to receive a confirmation code.

  4. You may need to restore access to your account if the phone that you installed Yandex Key on got lost or broken. Keep in mind that someone who finds your phone may get access to your account. To restore access, you will need the phone number linked to your Yandex ID.

  5. You can restore access to your account within 30 days of clicking Delete account if you completed full registration. If your account was deleted without your knowledge, it means that someone discovered your password or the answer to your security question.

  6. Try restoring access to reset your password. It's always faster and easier to reset your password automatically then to contact Support, so try all possible automated options first. If you can't restore access via SMS or email, try to remember the answer to your security question.

  7. Yandex Mail is a free, reliable, and convenient email service with a built-in translator, as well as anti-spam and antivirus protection. Create a mailbox and get a special address for registering on forums or online stores.

  8. If you notice something strange while using Yandex (for example, friends receive emails from you that you didn't send, or there are certain actions in the activity history that you didn't perform), your account may have been hacked.

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