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  1. Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

  2. If you have the required permissions, you can access another user's mailbox using Outlook. This feature is only available to work or school accounts using Microsoft 365 or Exchange Online.

  3. This article walks you through easy steps to get you started being productive with Microsoft 365 Groups in just minutes. Create a group, add members, share files and notes, have conversations and more.

  4. Dec 12, 2022 · This article explains how to add users to a shared Outlook mailbox, and how to used shared mailboxes in Outlook, on the web, and from a mobile app. These instructions apply to Office 365 for Windows and macOS; Outlook 2019, 2016, 2013, and 2010; Outlook for iOS and Android; and Outlook on the web.

  5. Sep 30, 2024 · Another option is to create a group for your shared mailbox. To learn more, see Compare Groups. Encryption: You can't encrypt email sent from a shared mailbox. This is because a shared mailbox does not have its own security context (username/password) so it cannot be assigned a key.

  6. Dec 13, 2023 · Learn how to create an email group in Outlook, whether you use the classic desktop app, the web app, or the new Outlook for Windows. You will also learn how to use email groups to send messages to multiple recipients at once, add or remove contacts, and more.

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  8. Sep 30, 2024 · Create shared mailboxes so a group of people can monitor and send email from a common email addresses, like info@contoso.com. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user.

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