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      • If you receive an alert that says Invalid SIM or No SIM Card installed, follow these steps. Make sure you have an active plan with your wireless network provider. If your iPhone is locked to a network provider, it can only be used with that network provider. To check if your iPhone is unlocked, go to Settings > General > About.
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  2. What's the reason my e SIM isn't working in my iPhone or Android phone? If these answers don't solve your issue, visit our Troubleshooter. You can expect to fix most issues in under 5 minutes.

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    If you get an alert that says Invalid SIM or No SIM Card installed, follow these steps.

    1.Make sure that you have an active plan with your wireless carrier.

    2.Restart your iPhone or iPad.

    3.Check for a carrier settings update. Go to Settings > General > About. If an update is available, you'll see a prompt to select OK or Update.

    4.If your device has an eSIM, contact your carrier.

    5.If your device has a physical SIM card, remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back. Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly.

    Find what’s been asked and answered by Apple customers.

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    Need more help? Save time by starting your support request online and we'll connect you to an expert.

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  3. Apr 12, 2024 · Here are a few possible reasons: Your phone is locked, and you’ve inserted a SIM card from a different carrier. Verizon has unlocked your phone, but you’re not using the right APN settings. Your phone has some issues with glitches and bugs. How do we resolve this issue? Here are four methods to help you resolve the issue: Unlock your phone.

  4. Jan 23, 2024 · If the inserted SIM card has not been properly activated or registered with the Verizon network, the device may not recognize it as a valid Verizon SIM card, triggering the error message. Understanding these reasons is essential in navigating the troubleshooting process effectively.

  5. Nov 12, 2021 · Why Is My iPhone SIM Not Supported? An iPhone usually says a SIM is not supported because your iPhone is locked to your carrier. This means you can’t insert a SIM card from a different carrier if you switch. To check if your iPhone is locked, open Settings and tap General -> About -> Carrier Lock. An unlocked iPhone will say No SIM Restrictions.

  6. If you receive an alert that says Invalid SIM or No SIM Card installed, follow these steps. Make sure you have an active plan with your wireless network provider. If your iPhone is locked to a network provider, it can only be used with that network provider.

  7. May 6, 2024 · The “SIM card is not from Verizon Wireless” error message can be caused by several reasons. Here are some possible reasons: Your phone is locked to Verizon Wireless, and you’ve inserted a SIM card from another carrier into your phone. Verizon has unlocked your mobile device, but you are using an incorrect APN.

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