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Jan 28, 2011 · A valid rant, that's why people should avoid trainline.con and book direct with the relevent Train company; no booking fees, better customer services and you can get online discounts for tickets. Good luck with your complaint, hopefully trainline might send you some extra travel vouchers, but I wouldn't hold my breath.
Jul 13, 2022 · Trainline booking or get ticket at station? skycatcher Posts: 353 Forumite. 13 July 2022 at 2:13PM. Flying into Birminham tomorrow afternoon and returning on Sunday afternoon going to Leicester. Is it cheaper to buy an off peak return (£21.30) from the train,ine app or just get a ticket from the machine in the station? Thanks. Flying into ...
Oct 15, 2020 · The Trainline have done nothing wrong, and didn't impose the rules; so they're entitled to be paid for the work they did and admin in refunding the ticket etc. It's likely the train operator will also charge them for the refund itself, so not fair they're out of pocket.
Apr 13, 2015 · Trainline + Complete Savings Cashback. I was checking out train prices on the trainline app yesterday and I noticed an offer that said you get £30 cashback if you buy a ticket through trainline and sign up to a complete savings subscription. I don't usually buy through trainline as it's more expensive than going direct, but this ad suggested ...
Apr 11, 2010 · The tickets the trainline send you SHOULD work the tube ticket gates. That's not to say they will, but that is the way they should work. You don't get separate tickets If they don't the gate staff should let you through. There is a symbol printed on the tickets (sorry, forgotten what it is) that indicates tube validity.
Jul 13, 2024 · Posts: if your railcard has disappeared from the trainline app, and trainline claim there is no railcard associated with your email, it may be because the email you used to sign up to the railcard is the default "hide my email" address created by apple to avoid spam. This will cause you to not get any of the emails sometimes too.
Aug 25, 2021 · 26 August 2021 at 6:13AM. It depends whether 'break of journey' is allowed and you can check that from the restriction code printed on the ticket. On most tickets (but not necessarily advance ones) you can break your outward and return journey at any point along the route and rejoin at the same or a later station.
Sep 9, 2020 · Train cancellation using trainline. Does anyone have any advice on getting a full refund when the train service is cancelled and there is no alternative train available? I booked a return ticket 4 days ago (5th), the company reintroduced it’s £10 refund charge (admin fee) on the 7th and then cancelled the train on the 9th.
Jul 28, 2022 · Train Ticket Insurance Refund. I purchased train tickets via Trainline for a concert in London. I also took out ticket insurance for £5.99 which is confirmed on the booking confirmation. However, I did not receive any insurance policy documents. The train was subsequently cancelled due to industrial action and I received a refund for the ...
Dec 10, 2021 · I contacted Trainline via phone this morning to explain the situation and asked if my ticket could be moved from Monday 13th to Wednesday 15th, but they said that this wasn't possible (despite them being the same price). They then said it was possible to get a refund but I would be charged a £7.50 admin fee - despite the total cost of the ...