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Manage your account online. With My Account, you can access your account information, invoices, and data online from a computer, tablet, or smartphone. My Account is available to our customers and their third party partners. We'll be contacting all our customers with details on how to register for the portal, so please keep an eye out for ...
- Shell Customer Portal
Access your Shell Energy account to view invoices, submit...
- Shell Customer Portal
Access your Shell Energy email account with your username and password. Stay connected with your broadband and phone services.
Access your Shell Energy account to view invoices, submit meter readings, and manage your account details online.
Your broadband and phone will operate as usual, with your existing router. There’ll be no change to your service including the price you pay. You’ll be able to use your Shell Energy Broadband account just as you have up to now. If you need anything, simply contact Shell Energy Broadband as usual. You’ll be supported by the same dedicated ...
- Sit tight. You'll receive an email from Shell Energy soon with everything you need to know. There’ll be no change to your service yet – you’ll be l...
- While you're still a Shell Energy customer, you should get help from Shell and manage your account the same way you always have. You'll be looked a...
- Our team won’t be able to access your account information or complaint details until your account is officially moved to Octopus, so we’ll be in a...
- Please don’t cancel your Direct Debit, you should keep paying exactly as normal. When the time comes for your account to be moved to Octopus system...
- Your payments will stay the same for now. When the time comes for your account to be moved to Octopus systems, your Direct Debit will be automatica...
- Your prices won’t change as a result of this announcement. If you’re on a fixed tariff, your contract will be honoured, and we’ll let you know your...
- Your credit is protected: your Shell Energy account balance is unaffected by the move to Octopus. Of course, you’ll keep being charged for the ener...
- Both us and Shell Energy have dedicated funds to help customers struggling to pay. For now, while Shell Energy is still looking after your account,...
- You will still receive the Warm Home Discount (if you qualify) through Octopus Energy. You don’t need to do a thing. The Warm Home Discount process...
Aug 2, 2022 · To login to your Shell Energy Broadband account, you will need to follow these simple steps: Go to the Shell Energy Broadband website. Click Login which is at the top right-hand side of your screen. Enter your Shell Broadband login credentials – your username and password.
We have different billing and payment dates to Shell Energy Broadband, but your payment date has been kept as close to your original date as the systems allowed. To enable this your billing period has changed slightly, however if you wish, you can select a preferred new payment date in My Account.
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Feb 8, 2024 · Alternatively: If you're still with Shell,log in to your account on Shell's website. Or you can call Shell on 0330 094 5801 or email broadband.support@shellenergy.co.uk. If you've already been moved to TalkTalk, check your online TalkTalk account or call TalkTalk on 0345 172 0088.
