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  1. Sep 19, 2012 · Method 1: Run the Hardware and Devices troubleshooter and check if it helps. For further information, refer the article: Description of Code 10-related errors that Device Manager generates in Windows-based computers. Method 2: You may refer to the Blackberry support articles to uninstall and reinstall Blackberry software:

  2. From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support. Select BlackBerry Smartphones & Smartphone Software. Select the appropriate product from Product Type. Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry.

  3. If your computer doesn't automatically detect your BlackBerry device, try the following: • Check the USB cable and points of connection. 166. • Consider updating or installing the device drivers on your computer. When you connect your device to your computer, your computer should automatically prompt you to install the latest drivers.

  4. Feb 18, 2016 · Open Control Panel > Device Manager; Plug in your device; Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver. It is also possible the device may show under Imaging Devices, Portable Devices, Other Devices or as an MTB USB Device. Right-click and select Update Driver Software... Click Browse my computer for driver software

  5. Jul 8, 2010 · BlackBerry USB and Modem Drivers package installs the necessary files for your phone to be detected on Windows. These files also enable Mass Storage availability on your PC in order to transfer files or peform maintenance such as cleaning, flashing, etc.

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  6. Apr 10, 2013 · Back up and restore your device data. Add or remove device applications. Update device applications. iTunes synchronization with BlackBerry Media Sync: Entertainment Whether it's a specific...

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  8. BlackBerrys desktop software allows you to perform this reset through your computer instead of through the device. 1. Connect your BlackBerry to the computer using the BlackBerry sync...