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May 30, 2023 · If you’ve forgotten the password to sign in to your Surface, you’ll need to change it using your security questions or Microsoft Account. You can change your Windows password using security questions with these steps: Attempt to enter a password on your Surface start-up screen. Select Reset password after you’ve entered an incorrect password.
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Aug 8, 2023 · To perform a soft reset on your Surface device, follow these steps: Press and hold the power button on your device for 30 seconds. Release the power button, then wait for 10 seconds. Press the power button again to turn on your Surface device.
Sep 14, 2024 · If you need to factory reset your Surface Pro tablet but don't remember the password, you can still perform a reset using the following steps: You can get to the reset option by restarting your Surface from the sign-in screen.
- Overview
- Sign in
- Sign out or lock
- Switch to another account
- Sign in with Windows Hello
- Other sign-in options
- Related topics
When you want to use your Surface, you’ll need to sign in. Find out about your options for signing in to and out of your Surface, including switching accounts and unlocking the screen.
1.Dismiss the lock screen by swiping up from the bottom edge of the screen or by pressing a key if you have a Surface Type Cover or keyboard attached.
2.If prompted, enter the password for your user account.
Sign out or lock—what’s the difference?
•Signing out closes all your open apps.
•Locking protects your account from use and lets someone else sign in with their account, without closing your open apps.
Here’s how to sign out of or lock your Surface:
1.Go to Start and select your account picture in the lower-left corner of the Start menu.
2.Select Sign out or Lock.
If you’re sharing your Surface with someone else, you can switch to their account without signing out or closing apps. Here’s how:
1.Go to Start and select your account picture in the lower-left corner of the Start menu.
2.Select an account.
If you don't see the account you want, select Sign out and choose the account you want.
Windows Hello is a more personal and secure way to sign in to your Surface. The front-facing camera on the following Surface devices recognizes your face and iris, which allows you to sign in to Windows 11 with just a look:
•Surface Pro 6, Surface Pro 7, Surface Pro 7+, and Surface Pro 7+ with LTE Advanced, Surface Pro 8, Surface Pro 9, Surface Pro X (Wi-Fi)
•Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Studio, and Surface Laptop Studio 2
•Surface Book 2 (8th Gen Intel® Core™ i5-8350U or i7-8650U processor) and Surface Book 3
•Surface Studio 2 and Surface Studio 2+
•Surface Go 2, Surface Go 3, and Surface Go 4
You can also sign in by using a PIN or a picture password. (These options may not be available if you’ve added work email accounts to the Mail app or joined a network domain.)
To set up these options:
1.Go to Start , and select Settings > Accounts > Sign-in options.
2.Under Ways to sign-in, select Picture password, PIN (Windows Hello), or Security key, and follow the on-screen instructions.
To choose when a password is required to sign in to your Surface:
1.Go to Start , and select Settings > Accounts > Sign-in options.
•Create a local user account in Windows
•Change your Windows password
Feb 8, 2024 · If you use a Microsoft Account to log in to your Surface, follow these steps: Attempt to enter a password on your Surface start-up screen. Click on “Reset password” after entering an incorrect password. You’ll be prompted to answer your security questions to reset your password.
Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Before you reset your device and reinstall Windows, you can...
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Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface. Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset.
