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Aug 16, 2023 · I inherited an HP 15 laptop touch screen. We do not have the password. Can I reset it from the lock screen?
- Confirm that the computer has a touch screen. If the screen has never responded to touch, but you think that it should, use one of these methods to confirm that your computer has a touch screen.
- Enable and reinstall the touch screen driver in Device Manager. Your touch screen might not respond because it is not enabled or needs to be reinstalled.
- Configure the touch display. Configure the touch display to identify your screen as a touch screen. In Windows, search for and open Calibrate the screen for pen and touch input.
- Run Windows Update. Update your Windows 11 or Windows 10 computer using Windows Update. How To Update Windows 10. Learn how to update Windows 10. In Windows, search for and open Check for updates.
- Overview
- Configuring Pen and Touch Input
- Using Device Manager
- Troubleshooting
Many laptops are branded as "Touch" or "TouchSmart," so how do you know if your laptop has a touch screen? You'll see that your HP laptop has a touch screen by looking for "Pen and Touch" info; If that says "No pen or touch input is available for this display," then you don't have a touch screen
In the case that you do have a touch screen, it should be active as soon as you calibrate the pen and touch input. You can, however, disable and enable the touch screen as often as you want. This wikiHow teaches you how to disable or enable your laptop's touch screen on an HP laptop using Device Manager as well as other troubleshooting steps you can take.
key on your keyboard, type Control Panel, and click "Control Panel" to open the app from the search results.
If you can't find this option, change your "view by" to "large icons."
You can also get to this menu by searching "calibrate the screen for pen and touch input."
It's on the right side of the window in the "Configure" section next to "Configure your pen and touch displays."
It's usually the second option in the menu.
As soon as you've completed the setup for your touch screen, you should be able to use it. If not, you'll need to troubleshoot the feature including enabling the "HID-compliant touch screen" driver, reinstalling it if it isn't working, and running a diagnostic for the hardware.
Device Manager allows you to enable and disable any piece of hardware connected to your computer.
key, type Device Manager, and click
Click the icon next to
This arrow icon will expand a list of devices in this category.
Click on this element under "Human Interface Devices" to select it.
You can find it near the upper-left corner of the Device Manager window. It will open a drop-down menu.
In your Start menu, search for Check for updates. Device drivers (like the touch screen driver) update through Windows and a recent update that you haven't downloaded might be causing your touch screen not to work.
Perform a touch screen diagnostic in HP Hardware Diagnostics.
This test will determine if there's a hardware issue instead of a software issue.
Connect your laptop to a power source, then press the Power button for at least 5 seconds to turn it off. Turn on your laptop again and press
repeatedly (at least once per second) to get a Startup Menu. Press
to open HP PC Hardware Diagnostics.
Sep 25, 2023 · HP Recovery Manager makes it easy to reset your laptop without a password. Enter HP Recovery Manager by pressing "F11" or "Esc" while the laptop is booting up. Next, select "Windows Recovery Environment > Troubleshoot > Recovery Manager > Next" and wait for the laptop to reset.
Nov 1, 2023 · Performing a hard or forced reset on your HP notebook.For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device a...
- 44 sec
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- HP Support
Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer. HP System Recovery removes all hard drive data and reinstalls the original operating system.
Learn how to fix HP computer and laptop display and touch screen problems like blurry, fuzzy or flashing lines using our Virtual Chat Agent or our automated tools.
