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C Adding User Codes with the Mastercode Enabled. The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. Keep door open.
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- 2 Troubleshooting: Installation
- 3 Troubleshooting: Door Jamming and Door Handing
- Keypad error test
- The lock is in sleep mode.
- Troubleshooting: Battery
- What type of batteries do you recommend?
- I am planning to be away for several months. Will my lock operate when I get back?
The interior mounting screws are dificult to tighten. The interior and exterior assembly won’t mount parallel to the door edge. The interior assembly does not fit on the mounting plate. If you encounter any of the problems above, the deadbolt latch may be installed upside down. Remove the interior assembly, mounting plate, and exterior assembly fro...
The lock jams and the turnpiece does not rotate smoothly. The lock beeps, the keypad flashes red, and the door cannot lock. The door handing process was not executed during installation. Perform the door handing process in the Installation Guide. The hole in the door is misaligned. Disassemble the lock, and reinstall it without the adapter ring on ...
Install a fresh set of batteries and turn switch #3 to the ON position. Test each button on the keypad (one at a time) and listen for a beep on each button press. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. The Lock button does not lock the door. No user codes are programmed. If there are no codes ...
If the lock has been unable to communicate with the system after multiple attempts, it will go into sleep mode. Lock and unlock the door with a key so that the lock status transmits to the system. If it still does not communicate, remove (exclude/unpair) the lock from your system. Then, pair (add/include) the lock with your system again. If the pro...
The batteries drain within one day. The lock must be replaced. Contact Technical Support. The batteries drain within one week.
For best results, use new non-rechargeable Alkaline batteries only.
When the system is idling, it consumes minimum power (very close to battery shelf life.) With alkaline batteries, the lock should be operable after years of idle. I replaced my batteries less than a year ago and need to replace them again. Check your door alignment. If the deadbolt makes several unsuccessful attempts to lock or unlock the door, it ...
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Page 3 62816 / 01 Adding User Codes with the Mastercode Enabled The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.
Adding User Codes with the Mastercode Enabled. The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock. Keep door open.
Page 4 62812 / 01 Adding User Codes with the Mastercode Enabled The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.
May 19, 2024 · Add User Code: Press the program button the number of times that matches the code position you want to fill, enter the code, and press the lock button. Delete User Code: Press the program button the number of times that matches the old code position, enter a new code, and press the lock button.
