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  1. Go to Settings > Cellular, tap Set Up Cellular or Add eSIM, then choose the phone number with a physical SIM. Tap Convert to eSIM, then follow the onscreen instructions. Important: The availability of cellular capabilities depends on the wireless network, your iPhone model, and your location. Consider applicable data, voice, and roaming charges ...

  2. Here’s what to do when you get sent a new SIM: pop the SIM into your device. activate your new SIM - you only need to do this if you’ve upgraded and been sent a new SIM, or ordered a new one because your old one no longer fitted your device. wait for a signal and the EE symbol to appear on your screen - this can take up to 24 hours but is ...

    • Sareena Dayaram
    • Senior Editor
    • Contact your carrier: Your iPhone needs a physical SIM or an eSIM to connect to a cellular network. Contact your carrier to get a SIM and set up cellular service.
    • Insert the SIM card: If you have a physical SIM card, insert it into your iPhone. To do this, use a SIM eject tool or even a paperclip to open the SIM tray on the side of your device.
    • Turn on your iPhone: Press and hold the side button to turn on your iPhone (or the top button on an iPhone SE). Follow the on-screen prompts to set up your iPhone.
    • Activate your SIM card: If you have an eSIM, you can activate it during setup. If you have a physical SIM card, you may need to activate it by following the instructions provided by your carrier.
  3. Is your current iPhone updated to iOS 18? Go to Settings > General. Tap Software Update. From here, you can see if there's a new update available to install. Learn what to do if you can't update.

  4. Turn it back on and, if you’re using a plastic SIM, pop it in your device. Wait till you see our network appearing on your device. If you've blocked your SIM from entering your PIN too many times, you'll need to request your PUK (Personal Unblocking Key) code. Fill out the form to unblock your phone.

  5. Sep 1, 2022 · Connect the iPhone to your computer and open iTunes. Select your iPhone at the top of the window and then click "Restore iPhone." Wait while your iPhone restores, then start the setup process and attempt to activate it. The restore process may take a little while to complete. 4. Contact your carrier.

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  7. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try activating your iPhone or iPad again later. If you're asked to enter your password when you're trying to activate your iPhone or iPad, enter the password. (A password prompt means that Activation Lock may be enabled in Find My iPhone.)

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