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  1. Dec 27, 2015 · Open Device Manager by pressing Windows key + X and select device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. In the list of hardware categories, find and expand Universal Serial Bus controllers.

  2. Dec 31, 2014 · Finally, Device Manager does indeed show a "Blackberry Device" as connected when I plug the phone in, and even claims to have the latest driver, but I am sceptical, what with it not actually working. Under 'driver details' it lists two files: RimUSB_AMD64.sys (version 4.2.0.32 with a 2014 copyright date) and WdfCoInstaller01007.dll.

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  3. Use BlackBerry Link to manage your device and allow connections between your device and your computer. You can: • Allow remote file access, so that your device can access files stored in the libraries on your computer. • View and delete files that are stored on your computer from your device.

  4. Dec 4, 2020 · Blackberry Device Manager confirmed the connection but displayed a "volume not mounted" error. Tried various things (starting from replacing the cable, of course) but didn't succeed and used Dukto to move files to the Playbook.

  5. When I reinstalled the OS due to corrupt windows files, WIFI adapter is not in Device Manager, or anywhere in the computer that I could look for. However, it does show the Bluetooth. Installed manufacturers drivers, still no luck.

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  7. Jun 6, 2015 · Switched off the phone. Open the link in PC. Connected device to PC. Switched on the phone. Link asked to reload the OS and did that. Took around 15 minutes and then got back all setup from beginning and worked fine. Still, thinking why it got stuck in infinite loop of setup process.

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