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Reset a forgotten password. Use Sign-in Helper, Yahoo's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account...
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Reset a forgotten password. Use Sign-in Helper, Yahoo's...
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Don’t get locked out of your Yahoo account! Find out how to add or delete a phone number or alternative email address, in case you forget your password.
Sign-in Helper. Reset or change your Yahoo password. Paid Premium Support. 1-800-875-9824. Fix problems signing into your Yahoo account.
Add, change, or remove a recovery method. Don't get locked out of your Yahoo account! It's important to keep a valid mobile phone number or email address linked to your account in case you ever lose your password, want to switch over to a secure, password-free sign in, need to verify your identity if you sign in from an unfamiliar place, or want to receive notifications of changes made to your ...
You forgot your password or Yahoo ID. Use the Sign-in Helper to locate your Yahoo ID and regain access to your account by entering your recovery mobile number or alternate email address....
Why do I have to change my Yahoo password? By creating a new password, your personal info remains secured from intruders and imposters. Find out why Yahoo prompts you to update your password and discover tips on how to keep your account secure. Locate a forgotten Yahoo ID. If you forgot what your Yahoo ID is, find it with our Sign-in Helper.
- Overview
- Using a Computer
- Using a Phone or Tablet
This wikiHow teaches you how to disable the now-defunct security questions for your Yahoo! account and implement more secure recovery methods, including phone number verification and a backup email address.
Open a web browser on your computer.
Because of several hacks in 2016, Yahoo! is no longer using security questions. This means you’ll want to add new account verification methods in case you get locked out in the future.
Unencrypted security questions and answers have been disabled, so if you can’t answer the questions and you don’t have another recovery method associated with your account, you won’t be able to retrieve it and are locked out for good.
You’ll see this at the top of the page.
If you’re currently locked out of your account, visit the
You’ll need to enter a recovery email or phone number associated with the account in order to retrieve it.
Open the web browser on your mobile device.
Multiple Yahoo! hacks in 2016 led to the phasing out of security questions for Yahoo! accounts. You’ll need to disable security questions if you still have them and set up new recovery options.
email address and tap Next.
Type your password and tap
If you are currently locked out of your account and don’t have any recovery methods associated besides security questions, you will not be able to recover your account. If you have a phone number or backup email, you can recover your account at the
Scroll to the bottom of the menu and tap
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