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Dec 5, 2023 · 5 December 2023 at 5:43PM. Hi All, British Gas has recently (in the last few months it seems) migrated data to a new system. I had my first bill from it in early November (several weeks after one was initially promised) and it had lots of errors in. It looks like a lot of them are due to an inaccurate meter reading history being established in ...
Aug 18, 2023 · On August 3rd my balance was £641.30 in credit. My quarterly bill was due around this time (usually the 5th), but i did not receive one until the 14th. The bill was for £103.37. My balance now is only £403.52 in credit. £237.78 would actually be a more typical quarterly bill for me, even with the price increases.
Sep 27, 2024 · Your account has been transferred from our old to new billing system within British Gas. I am pleased to inform you that I will help you with the contact details for correct service as we do not have access to old accounts. Kindly contact them and they will help you. You can reach them at 0330 100 0056.
Jan 8, 2024 · The issue with this is that now that this has happened, British Gas support only covers new billing accounts and it is near impossible to get a hold of someone from the old billing department. When I request to be moved to it, I wait 10-15 minutes only to get put through to another person from the new billing department.
Aug 22, 2022 · Going from the expected new cap price for gas of 14.79p her annual cost will be at October rates £6582, more almost £550 per month, using the predicted rate for April 2023 this will be over £10600!!! You urgently need to look why she is using this much gas. Thank you to the both of you, for looking at this so promptly.
Mar 1, 2022 · British gas billing frequency. nannytone_2 Posts: 12,966 Forumite. 1 March 2022 at 3:14PM. I Switched to British gas on the 4th of August last year. I have submitted a meter reading on 1st of the month since. I received bills on 1st September, 1st December, 2nd January and 1st March. In October, November and February, I received messages that ...
Nov 16, 2023 · British Gas Payment Problem. I received my British Gas Bill on the 14/11/23 and paid it online on the 15/11/23 using my debit card via the new British Gas App. The payment went through and I received an email saying thank you for your payment ect. I have also checked my debit card statement and it says the money has been taken by British Gas.
Dec 9, 2022 · 9 December 2022 at 5:28PM. A while ago I cancelled my direct debit to British Gas and pay on receipt of the bill. However, I'm billed quarterly and I'd prefer to be billed monthly to better track my expenses on my spreadsheet. After seeing on the website that you can choose the frequency of your bill, I requested to be billed monthly on live ...
Jan 11, 2023 · British Gas are a disgrace, and their ongoing billing platform migration is a disaster. In October 22 I was substantially in credit, and my last reliable dual-fuel statement said my payments were “on track”, though for safety I increased my direct debit payment to £500 per month and that was taken in December.
Jan 29, 2024 · Hello friendly Energy forumites. I'm helping someone unpick an unfortunate issue with BG which has been triggered by their smart meter suddenly starting to communicate the R01 and R02 readings where the cumulative total had previously always been (erroneously) used; this possibly coincided with the switch to the new billing system.
