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    • Remove the batteries and reinsert them properly

      • In short, if your Kwikset SmartCode 913 is not working, remove the batteries and reinsert them properly. If that doesn’t help, replace the batteries. This should resolve the issue. For a step-by-step guide on how to get your Kwikset SmartCode 913 to work properly, keep reading. Troubleshooting Your Kwikset SmartCode 913 Inspect the Batteries
      smarttechville.com/kwikset-smartcode-913-troubleshooting/
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  2. If you do not have a current working key for your lock, you can resolve this by replacing the SmartKey cylinder, which includes a new set of keys. The SmartKey deadbolt cylinder is part # 83373, linked here: https://www.amazon.com/Kwikset-83373-Smartkey-Deadbolt-Cylinder/dp/B01EZ6NGDC. Thank you, Kwikset.

    • Inspect The Batteries
    • Perform The Door Handing Detection Process
    • Try A Factory Reset
    • Reinstall The Lock

    If your Kwikset SmartCode 913 is not working properly (won’t lock/unlock, the keypad not responding, etc.), start your troubleshooting by inspecting the batteries. The battery polarities may have reversed, causing the lock to stop working. Go to the interior assembly of your lock and remove the interior cover. Next, remove the battery pack and take...

    Did you just install your Kwikset SmartCode 913 or moved the lock to another door? If so, the lock may not be working because you haven’t performed the door handing detection. What is the Door Handing Detection? The door handing detection process lets the lock determine the orientation of your door—whether it’s right or left-handed swing. This enab...

    Internal glitches (incorrect settings and the like) may cause undesirable operations in your lock. If your lock is still not working properly, try a factory reset. However, note that resetting your lock will remove all your custom programming/settings and restore the default settings. You’ll need to program your lock again after performing a factor...

    Your lock won’t function properly if you didn’t install it correctly. If the problem persists after trying the fixes above, you may need to remove the lock from the door and reinstall it. Get the manual that came with your lock and follow the installation guidelines properly. If you’re not sure how to do that, get an expert to help you.

    • Keypad Lockout. Keypad lockouts are a built-in feature in Kwikset smart locks designed to prevent unauthorized access from continuous attempts using incorrect codes.
    • Dead Battery. A common issue with Kwikset smart locks is an unresponsive keypad due to dead batteries. In this case, if you are locked out, you will need to use a fall-back access option such as using a traditional key or using the emergency power port, to gain access to the interior to change the battery.
    • Activate the Screen to access the Keypad. When it comes to accessing the keypad on the Kwikset Smart Lock, particularly touchscreen models like the Obsidian, there are a few ways to activate the screen.
    • Inspect the Cable. One of the causes for an unresponsive Kwikset smart lock keypad could be a loose cable connecting the exterior keypad to the interior assembly.
  3. Feb 1, 2024 · Ensure the keypad is clean and free from debris blocking the display. Test your user codes or master code to see if the lock responds correctly. By addressing these common issues, you should be able to troubleshoot and resolve any problems with your Kwikset SmartCode 913.

  4. May 25, 2024 · If your Kwikset Smartcode 913 is flashing red, please check the following reasons and solutions why your Kwikset SmartCode 913 is flashing red light: The keypad flashes red once with one beep: The door jammed while attempting to lock. Manually re-lock the door. If needed, reposition strike. The keypad flashes red three times with three beeps.

    • Why is my 913 keypad not working?1
    • Why is my 913 keypad not working?2
    • Why is my 913 keypad not working?3
    • Why is my 913 keypad not working?4
    • Why is my 913 keypad not working?5
  5. The battery is too low to lock the door. This is indicated by the keypad flashing red three times with three beeps. Remove the batteries and replace with a fresh set. The mounting plate is placing tension on the torque blade. The clutch is disengaged. For 913 - See page 10 here.

  6. May 8, 2023 · If your Kwikset Smart Lock keypad suddenly stops responding, keep reading to see how to go about this issue. In short, if your Kwikset Lock keypad is not working, the batteries might be low. You can fix this problem by replacing the batteries in your lock.

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