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  1. Mar 27, 2024 · Octopus Compare App will show you comparison of tariffs for your electric usage. Prices for agile etc are wholesale based and vary day by day/hour by hour so you need to adjust how you use electricity to gain best results. Very cheap if you have solar/batteries and can shift time of use. spot1034 Posts: 901Forumite.

  2. Aug 15, 2022 · 15 August 2022 at 2:27PM. As the title says, I need a way of complaining officially to Octopus. Ideally an email. I have done the email contract address on their page for regular issues, and they are just sending 'none' answer replies, and I wish to take it further.

  3. Sep 9, 2024 · OFTM, Fox Standard Dual or 2 year Fix'd Dual Aug24 v5.0 (plus £100 exit fees per fuel), is all that`s available just now. Your also wrong about the Octopus 12 month fix being exactly the same as the 15m. The 12m had £75 exit fees per fuel, the 15m has none.

  4. Feb 14, 2024 · Octopus Fixed Tariffs. Richchad Posts: 540Forumite. 14 February at 11:27AM in Energy. I am an existing Octopus customer on a variable tariff and have just looked at what their fixed options are, there seems to be two options, Octopus 12M Fixed and Loyal Octopus 12M fixed. Both these fixed options show Early Exit Fee - £0.

  5. Jan 22, 2024 · Octopus Energy Customer Service. Mum161111 Posts: 133Forumite. 22 January at 8:27PMedited 2 February at 9:30PM in Energy. I've always thought Octopus Energy had good customer service. Lately they have been repliyng to emails.after unusual delays, then with non specific, not really relevant, answers - as if they had not read my emails.

  6. Aug 14, 2024 · Octopus energy complaint. Please help me with my complaint with Octopus. I feel like I have been banging my head against a brick wall since October. Engineer's visit on October 10th, I was informed their job with the smart meter couldn't be completed as the mains board needed to be replaced. This was confirmed from the engineers report by ...

  7. Sep 27, 2024 · Calculated! 15mth tariff works out at £35 less p.a. than 12mth, plus includes an extra 3 mths fixed. However, it’s £105 more p.a. than currently paying for flexible tariff! On September 9th I contacted Octopus and asked to be switched from the flexible tariff to the 12-mth no exit fee fixed tariff from October 1st.

  8. Jun 4, 2024 · Hi, first post so go easy. I am currently getting my gas and electricity from Octopus Energy on the Flexible Octopus tariff. I currently pay around £170 a month which works out roughly £2070 annually. I did a comparison on their page and if I fix now to a yearly tariff the monthly prices are almost identical (literally around £5 a month ...

  9. Mar 8, 2022 · Octopus Energy Billing Issue. Lorna_Wallace Posts: 8 Forumite. 8 March 2022 at 10:49AM. Having finally been fully transferred from AVRO to Octopus I have just received my first bill - £1,400 for electricity in 5 months! Complete nonsense and based on completely fictitious meter readings used by AVRO. I've emailed them twice but still not even ...

  10. Sep 13, 2023 · In my view, it is easier to have one smart meter set up and one supplier. Octopus also has one of the best smart meter teams in the country. Octopus does offer gas tariffs. Just call them on 0808 164 1088. Spoonie_Turtle Posts: 9,081 Forumite. 13 September 2023 at 3:57PM edited 25 October 2023 at 9:41PM.

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