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  1. Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

  2. Use our Price Adjustment Form. Update your Costco.com account and Costco Membership information. Share your Feedback. Chat Us. Select the Chat Us option on this page. *Hours vary by department. Give Us a Call Hours vary by department. Corporate Mailing Address PO Box 34331 Seattle, WA 98124. Print.

  3. Signing up is a simple process. You can visit our membership desk at any warehouse to join in person. Alternately, you can sign up online, or call 1-800-774-2678 to speak with our Member Services over the phone. We believe it’s important that you have options, and there are different types of memberships to choose from.

  4. In-Home Delivery and Installation Service FAQs. Costco Logistics offers in-home delivery and installation services for many items sold on Costco.com. Check this information out for answers to frequently asked questions.

  5. On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price*, with the following exceptions: Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise ...

  6. To view products on Costco.com, either type what you’re looking for into the Search box, or mouse over "Shop" to view our different categories. Simply click on the name or picture of an item to navigate to its product page. The great thing about shopping on Costco.com is that everything you see reflects our live, real-time and up-to-date ...

  7. Renewing your membership online is as simple as signing in and heading to Renew Membership in your Costco.com Account. To keep things nice and easy, our members likewise have the option to Auto Renew using any Visa® credit card. Please keep in mind that active memberships can only be renewed within 90 days prior to the expiration date.

  8. Extra benefits on select Costco Travel products. Business Membership: $65.00 Annual membership fee*. Includes a free Household Card. Add Affiliate Cardholders for $65 each*. Valid at all Costco locations worldwide. Purchase for resale. Business Members must provide Costco with the appropriate resale information. Gold Star Membership:

  9. Sep 1, 2024 · Memberships that are auto renewed will be charged the new fee effective Sept. 1, 2024. All Executive upgrades will be based on the new fee structure effective Sept. 1, 2024. Effective Sept. 1, we also increased the cap on the Executive Membership 2% Reward from $1,000 per year to $1,250 per year.

  10. The Costco Mobile App is specifically designed to create a dynamic shopping experience and offers convenient options and shortcuts that will save you time and money. Make the most of your membership and download the Costco Mobile App today, and start enjoying the convenience of shopping at Costco.com, anywhere, anytime!

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