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Find out how to switch to Virgin Media, get exclusive offers with O2, and enjoy perks like Priority and Essential Security. Contact us by phone, network coverage, blog, or sign in to your account.
- Virgin Media Help & Support
Our Virgin Media help portal is designed to get you all the...
- Live Chat
How do I get in touch via live chat or messenger? Find out...
- Who do I contact for support
If you need to speak to Virgin Media customer services in...
- How to make a complaint
How to make a complaint via phone. Virgin Media customers...
- Virgin Media Help & Support
Find out how to call Virgin Media for customer service, technical help, billing enquiries, installation issues, and more. Also get the number for new customers who want to get Virgin Media broadband and TV packages.
Our Virgin Media help portal is designed to get you all the support you need for any problems and issues you’re experiencing. From questions about our services to handy troubleshooting guides, all the information you need can be found quickly and easily across our extensive help and support pages.
Use the Virtual Assistant service to get quick answers to your questions without waiting on the phone. It works like a text message conversation and you can check and respond in the browser you sent the message in.
Find out how to contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile. For TV, Broadband or Home Phone queries, call 150 from your Virgin Landline or 0345 454 1111 from your mobile.
Jul 31, 2024 · Find out how to reach Virgin Media customer services, sales, upgrades and complaints by phone, live chat, X, Facebook and post. See the opening hours, special numbers and web links for each option.
Learn how to contact Virgin Media customer services by phone, web chat, web form or post if you have any issues with your services. Find out how to track your complaint, resolve it and get independent adjudication if needed.