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Find answers to your questions about Virgin Media services, or contact them directly for troubleshooting tips. Sign in to your My Virgin Media account to manage your package, bills and payments, or download the app.
- Virgin Media Help & Support
Our Virgin Media help portal is designed to get you all the...
- Who do I contact for support
If you need to speak to Virgin Media customer services in...
- Live Chat
How do I get in touch via live chat or messenger? Find out...
- Virgin Media Help & Support
Find the right number to call Virgin Media for customer service, deals, technical help, billing, installation and more. Learn about the free 0800 number and the main 0345 number for different queries.
- How to Contact Virgin Media
- How Do I Call Virgin Media's Customer Service?
- Virgin Media New Customer Sales Number
- How Do I Contact Customer Service Via Live chat?
- Virgin Media on Social Media
- How to Complain to Virgin Media
- Had Enough of Virgin Media? Switch and Save Now
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Virgin Media’s phone numbers are open from 8am to 9pm Monday to Friday, from 8am to 8pm on Saturday and from 8am to 6pm on Sunday.
If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Broadband, TV and phone customers should then press 1, mobile customers should press 2. Note that 03 ...
Cable.co.uk has access to some special offers with Virgin Media that you will not find on the provider’s own website. You can call the sales team (for new customers) directly on 0333 210 1125 from 8am to 8pm Monday to Sunday.
As well as calling up, it is also possible to get in touch with Virgin Media via Live Chat on its website. You will be greeted by the virtual assistant 'Terri' and asked to narrow down the area of your enquiry before being handed over to a live agent (I.E. human). You can use the Live Chat service for sales, upgrades and complaints. The service is ...
Virgin has a selection of active social media accounts where customers can get in touch. On X you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. The provider is also active on Facebook, where you can post a message seeking help or advice.
A good starting point for making a complaint to Virgin Media is to simply pick up the phone and call the customer services number on 0345 454 1111 or 150 from a Virgin landline, available from Monday to Friday from 8am to 9pm, or on Saturday and Sunday from 8am to 6pm. Virgin Media mobile numbers have a separate number to call. If your mobile is wo...
Sometimes it's better to say goodbye and doing so could save you hundreds of pounds a year. We compare deals for new customers looking to switch and save.
Find out the best ways to reach Virgin Media customer service, sales, upgrades and complaints by phone, live chat, social media or post. Compare broadband and TV deals and switch to save money.
- Dan Howdle
Virgin Media offers broadband, TV, phone and mobile services with exclusive benefits for O2 customers. Find out more about their deals, perks and network coverage, but no contact number is provided on this web page.
Find out how to contact customer services for both O2 and Virgin Mobile by dialling 202 from your Mobile. For Virgin Media queries, call 150 from your Landline or 0345 454 1111 from your mobile.
Use the Virtual Assistant service to get quick answers to your questions without waiting on the phone. It works like a text message conversation and you can check and respond in the browser you sent the message in.
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Oct 25, 2024 · Find the best phone number for your Virgin Media query, whether you are a new or existing customer. Compare prices and packages, get technical support, or speak to a human with our guide.
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