Search results
Sign in to your Universal Credit account to: apply for an advance on your first payment. see your statement. report a change in circumstances. add a note to your journal. see your to-do list. see ...
- What Universal Credit Is
Universal Credit is a payment to help with your living...
- Universal Credit and You
you’ve been getting Universal Credit, Employment and Support...
- If your Universal Credit is reviewed
If your Universal Credit needs to change, you’ll get a...
- What Universal Credit Is
- Overview
- What documents you’ll need to send
- Your interview
- If you’re not getting the right amount of Universal Credit
Your Universal Credit claim might be reviewed to make sure you’re getting the right payment and support.
If your claim is going to be reviewed, the Department for Work and Pensions (DWP) will contact you and let you know through your online account.
You’ll need to send DWP some documents to confirm your details and have a phone interview.
This guide is also available in Welsh (Cymraeg).
You’ll get a message in your online account asking to see your ID and bank statements.
You might also need to share documents about your circumstances and the amount of Universal Credit you’re getting. For example you might need to provide documents about your:
•housing costs
•earnings or other income
•self-employment
•savings
You’ll be invited to a phone interview to discuss your claim. If you do not attend the interview, your payment could be stopped.
The review might find that you’re getting too much or too little in your Universal Credit payment.
If your Universal Credit needs to change, you’ll get a message in your online account. Your future payments will be changed and you may get:
•an extra payment to make up what you’ve missed out on
•money taken off your payments
- What you need to apply. You’ll need: your bank, building society or credit union account details (call the Universal Credit helpline if you do not have one)
- Apply for Universal Credit online. If you cannot verify your identity online. The Universal Credit team will phone you to help you verify your identity. Help with your application.
- After you apply. The Department for Work and Pensions (DWP) will make an appointment to talk to you, either over the phone or face-to-face.
- If you have a disability or illness that affects your work. You may need a Work Capability Assessment to see how your disability or health condition affects your ability to work.
To get Universal Credit payments, you’ll need to accept an agreement called a ‘claimant commitment’. This is a record of what you agree to do to: increase your earnings, if you are already ...
Go to your universal credit journal. Scroll down to the bottom of your journal. Select ‘show more’. Keep doing this until the ‘show more’ button stops appearing. Scroll back to the top of your journal. Select ‘expand all entries’ at the top right of the journal. At the top right of the browser window, select the menu button (three ...
Jul 25, 2024 · you’ve been getting Universal Credit, Employment and Support Allowance, Income Support, Jobseeker’s Allowance or State Pension Credit for 6 months or more, unless you need the money to help ...
People also ask
How do I view my Universal Credit journal?
How do I add more entries to my Universal Credit journal?
Will my universal credit claim be reviewed?
How do I Manage my universal credit claim?
How do I find my universal credit claim details?
What if I can't claim universal credit online?
Where to find your universal credit online journal entries and claim information, and how to download them into a PDF so that you can send them to your adviser. To advise you, your adviser needs the following information: • a copy of the entries in your universal credit online journal • details of your universal credit claim (including the ...
