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  1. 1. Run the diagnostics test. Did you know our Xperia phones have a built-in diagnostics test? You can find it in the Support app, available on each Xperia phone. Find device and software information and make sure you're running the latest version. Run diagnostics to see if every phone component is working. Didn't really help you?

  2. If you’re having some trouble with your Sony Xperia, you can try these six troubleshooting tips to get your phone back up and running again in no time.

  3. Try these six troubleshooting tips to get your phone up and running again. In this video tutorial, we cover: 00:36 - Xperia Support app 01:04 - Software update 01:28 - Clearing your cache 02:03...

    • 4 min
    • 99.1K
    • Sony Europe
  4. Mar 10, 2021 · Perform a software repair by using Xperia Companion. Open the Xperia Companion software. On the home screen, tap Software Repair → Connect the device → Unlock the device → Press NEXT. Once the repair is complete, before you turn your phone on, re-insert the SIM card and SD card. Turn your phone on.

  5. Apr 13, 2021 · This video tutorial covers six troubleshooting steps for Xperia® smartphones.

  6. Feb 14, 2024 · Fortunately, many common Sony Xperia issues can be resolved with simple troubleshooting steps. In this comprehensive guide, we will delve into the most prevalent problems that Sony Xperia users may encounter and provide practical solutions to address them.

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  8. Having trouble with your Sony Xperia? Try these six troubleshooting tips to get your phone up and running again.Should you require additional assistance, ple...

    • 4 min
    • 841
    • Sony Electronics | Support (US)
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