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  1. Find real-time departure and arrival information for any National Rail station in Great Britain. Plan your journey up to 12 weeks in advance with the new Journey Planner and save money on train travel.

  2. www.networkrail.co.uk › communities › contact-usContact us - Network Rail

    • How and When to Contact Us
    • Get in Touch
    • Who to Contact About Other Matters
    • Information and Support For Our Neighbours
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    Contact us if your query is about: 1. a safety threat to you or others 2. work on the railway infrastructure, including track maintenance, work to electrify lines and for most major projects on the railway 3. how we maintain our land alongside the track 4. one of our stations 5. issues on our land such as trees, vegetation, graffiti or fencing(if y...

    We have a number of ways in which you can get in touch with us, details of which you can find below. If you contact us about something that falls outside our responsibility, we will assume that you are happy for us to refer your query and contact details to the most appropriate company for them to get in touch with you.

    Careers

    If you’re having problems signing in or to report a technical problem with our recruitment portal please visit our careers support page.

    Report a crime

    To report a crime please contact the British Transport Police: Call: 0800 40 50 40 or text: 61016. In an emergency dial 999.

    Switchboard

    033 085 78000 The switchboard line is open Monday – Friday 9:00 to 17:00.

    We care about the 20 million + people living alongside the railway. We know at times our work can cause some disruption and noise and we do our best to limit this where we can. Visit our living by the railwaysection to find out more about how our work may affect you.

    Find out how to contact Network Rail for different queries, such as safety threats, land issues, station problems or complaints. For timetabling, tickets, fares and other matters, visit National Rail Enquiries.

  3. Once you are completely happy with your choice, just click Buy tickets. This will send you to a train company ticket page to complete your purchase. National Rail website has had an upgrade, it's easier and quicker to find things. Check our new journey planner for train times, fares, and real-time train information.

  4. Network Rail owns, repairs and develops the railway infrastructure in England, Scotland and Wales. Find out about our stations, engineering works, stories and more.

  5. Find out how to plan your train journey, get real-time information and fares, and request passenger assistance on the National Rail network. Learn about accessibility, compensation, and how to cope with delays or complaints.

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