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Read what customers say about iD Mobile, a UK mobile network operator, on Trustpilot. See their ratings, feedback and complaints about coverage, price, roaming, customer service and more.
- Our ID Mobile Review in Summary
- ID Mobile Sim only Plans
- ID Mobile Phone Contract Plans
- ID Mobile Coverage
- ID Mobile Roaming
- ID Mobile Customer Service
- ID Mobile Stores and Customer Experience
- ID Mobile Deals and Incentives
- ID Mobile Pricing
- Pros and Cons of Choosing ID Mobile
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iD Mobile likes to shout about how it's cheap, has flexible SIM deals and its monthly contract phone plans undercut bigger-name rivals. But that's not all it's got to offer. In fact, it's got quite a bit more going for it besides price. Coverage and speeds on iD Mobile are good as well, as you'd expect given that the bedrock of iD Mobile's service ...
iD Mobile is a low-cost network, with good-value SIM only plans that start from £6 per month. You can get flexible one-month plans that operate on a rolling-contract basis. Or if you're happy to commit for a longer term, there are 12-month and 24-month options available too. Monthly allowances range from 4GB per month, which is enough for light use...
At the time of writing, iD Mobile's range of phones that you get get on monthly contracts include the latest iPhone and Samsungmodels, as well as smartphones from Oppo, Alcatel, Motorola, Huawei, Nokia, Doro and Google. That means you've got a range of price points to choose from, with the cheapest, at the time of writing,starting at £11.99 per mon...
iD Mobile uses Three's network. That means you can expect a 4G service that covers 99.8% of the population, which is broadly in line with its household-name rivals such as EE, O2 and Vodafone. iD Mobile also has a growing 5G network, with more than 487 locations across the UK getting these super-fast speeds.
All iD Mobile plans still offer inclusive roaming in the EU. That means you can use your UK allowances in 50 locations, including a smattering outside Europe, for no extra charge. You’ll need to enable this feature on your phone or via your online account before you go. A number of household-name networks have recently reintroduced roaming chargesi...
Like other budget networks, iD Mobile doesn't offer telephone-based customer support – its customer service is 100% online. Like other budget networks, iD Mobile doesn't offer telephone-based customer support – its customer service is 100% online. You can talk to a chatbot for help with simple queries, or speak to an online adviser. It's available ...
iD Mobile doesn't have a retail network. But you can pick up iD Mobile SIMs and phone plans from Currys stores, where staff are well informed and can advise you on your purchase and provide on-the-spot support.
As well as affordable plans that give you a lot of data for the price you pay, iD mobile also provides a few useful perks that add real value. Among them is data rollover, which lets you roll over unused data from month to month, as well as the option to cap your monthly spend. So it's easier to keep a lid on your outgoings, if you exceed your mont...
iD Mobile is a budget-friendly network, with the onus very much on good value. SIM only plans start from about £6 per month for a monthly usage allowance of 4GB, which makes them some of the cheapest around. iD mobile says that the average customer will save an average of £200 a year by switching from a mobile network giant to the bargain network p...
Pros 1. Really good value SIM only plans 2. SIMs are very flexible too 3. 5G speeds in good range of locations and at no extra cost 4. Decent range of smartphones on contracts, including iPhones and Samsung Galaxy phones 5. Inclusive roaming in 50 locations 6. Data rollover, spending caps and Wi-Fi calling. Cons 1. Not the same level of perks as th...
iD Mobile is a low-cost network that uses Three's infrastructure and offers data rollover, roaming and no annual price rise. Read our review to find out its pros and cons, coverage, customer service and deals.
- Charlotte Burns
Apr 18, 2024 · iD Mobile is a low-priced mobile provider offering a range of phone contracts and great-value Sim deals. How did its customers rate it? Before signing up for a new phone deal, read our review of iD Mobile to see how it did in our regular mobile phone satisfaction survey.
Jun 4, 2024 · iD Mobile offers great deals on phones and SIM-only plans, but falls short on customer support and 4G/5G speeds. Read the full review to find out the pros and cons of this network and how it compares to rivals.
Read what iD Mobile customers say about their service, value and coverage. See how iD Mobile has been recognised by Which?, Trustpilot, Feefo and Uswitch for its great plans and features.
Nov 14, 2023 · We've joined iD Mobile ourselves to review their 4G network coverage, data speeds and benefits as a real user. Here's what we found.
Read what customers say about iD Mobile, a mobile network operator that uses Three's network. See their ratings, feedback and complaints about coverage, price, roaming and customer service.
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