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  1. Mar 28, 2024 · Good morning, I have just decided to change my broadband provider, leaving BT (due to financial reasons) and moving to the new provided in approx. two weeks. I was under the impression I was out of my BT contract but unfortunately I am still in contract till July of this year. I understand there wil...

  2. Mar 24, 2024 · I have BT Broadband, Fibre 2 with the BT Smart Hub 2. It works reasonably well but having some issues with reliability, connectivity and coverage. I recently bought the AX1800 Dual-Band Wi-Fi 6 Router which I thought would replace the BT Home Hub but apparantly its just a router and not a modem. I can't get an internet connection.

  3. Oct 17, 2024 · BT contacted me yesterday recommending that I switch to from BT to EE broadband. I rang the suggested call centre and was told that I couldn’t switch as I have a BT contract until 2026. I was also told that the EE offers don’t provide a better service than my current BT broadband arrangement - although the EE website does show some broadband deals offering cheaper contracts and improved ...

  4. Nov 5, 2023 · - Contradictory advice from BT about use of Wholehome hub (1. don't use it; 2. use it & keep it connected by lead to hub; 3. use it but don't connect it by lead to hub). - Got text from BT saying minimum g'teed download speed being provided, so "we will close your fault" - totally ignoring the problem being broadband dropping out.

  5. Aug 30, 2024 · BT.com & Community; Broadband. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; TV. EE TV & YouView; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Home phone including Digital Voice; BT Mobile; Email. Email; Billing ...

  6. Feb 1, 2024 · I have BT Hybrid Connect and as it connects to the EE service for my mobile account devices such as old Kindle e-readers which only connect at 2.4GHz can now connect and access the web while the rest of the house goes via the BT Hub at 5GHz. The Hybrid connection is pretty slow and only 4G but it is fine for Kindles.

  7. Jun 19, 2018 · If the light is solid orange, then the Hub has a broadband connection but the login details it's looking for to connect you to the internet are wrong or missing. Dial 17070 from your landline and make sure that the phone number on the line is what it should be.

  8. May 11, 2024 · in Broadband Extras & Apps from BT by lp62. 1 186 8873 Last update 05-11-2024 . 27. 186. 8873. Last update ...

  9. Aug 22, 2024 · Just answer the questions it asks and it'll get you where you need to be. Remember the lines are pretty much only open between 8am and 9pm so if you call outside those hours it'll likely direct you to other help such as the website. If its a broadband issue you've got you could also try the SMS system to get one of BT's people to call you instead.

  10. Jan 30, 2024 · Your question is a little vague , BT ( and any other ISP that offers access to Openreach FTTC ) can offer 74Mb , ( in fact they can offer up-to 80Mb over copper, if FTTC is available ) that’s if the property quoted that speed , is close enough to the cabinet to receive it ( in my case , I’m around 80-100m away from the cabinet and 80Mb is easily achieved ) before FTTC was available, the ...

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