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  1. If you forgot your password, follow the password recovery procedure and specify your Yandex username or email address. You can recover your password by answering the security question, getting an SMS sent to your secure phone number , or using a secondary email address .

  2. You can attempt to remember your username on your own: If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

  3. If you forgot your Yandex password, try resetting it manually. To do this, follow the instructions on the Restoring access page. If you linked a phone number or email address to your account, enter them to receive a confirmation code.

    • Overview
    • Forgot your password
    • Forgot the email address you use to sign in
    • Someone else is using your account
    • Can’t sign in for another reason
    • Recover a deleted Google Account
    • Still can’t sign in

    If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.

    Tips:

    Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.

    If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.

    1. Follow the steps to recover your Google Account or Gmail.

    • You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.

    • If you have trouble, try the tips to complete account recovery steps.

    2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.

    1. To find your username, follow these steps. You need to know:

    • A phone number or the recovery email address for the account.

    • The full name on your account.

    2. Follow the instructions to confirm it’s your account.

    If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.

    If you have another problem, get help signing in.

    If you recently deleted your Google Account, you can follow the steps to recover your account.

    Create a new account

    If you can’t sign in, try these tips for account recovery.

    If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.

    Avoid account & password recovery services

  4. Our secure filter system intercepts emails from fraudsters and spam. Every email is checked automatically! Data is stored in secure storage and encrypted when transmitted: no one can intercept it. Two-factor authentication with a linked phone number is more secure than just a password.

  5. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and...

  6. Create a mailbox and get a special address for registering on forums or online stores. Login to the mailbox. Learn how to log in to your mailbox and what to do if you forgot the mail name or mailbox password. Switch between mailboxes.

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