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  1. If you shared your password on a phishing website, make sure to change your Yandex ID password, link your phone number to your account, and change your security question and answer. We recommend doing this after checking your computer for viruses. If you lost access to your account, follow the instructions to restore access.

  2. If you discover a phishing or otherwise suspicious email that is not marked with a warning, please let us know using the feedback form and describe its properties. Phishing messages are emails sent by scammers that pose as legitimate notices from Yandex, banks, and other official organizations.

  3. Make sure that the hacker can't access your account. Change your password: Make sure that there aren't any unfamiliar numbers on the Phone numbers page and that your secure number hasn't been changed or deleted. Link your phone number to your account if you haven't already.

  4. There are scammers on the internet who want to steal your money or access your personal data. If they learn your last name, first name, patronymic, phone number, account passwords, passport data, bank card details, or other information, they can use it to access your mail, send messages on your behalf, and steal money.

  5. First, check your computer for viruses ( here's how ). Then, answer a security question, create a new password, and request a confirmation code sent via SMS for free. Your account will be unblocked after changing your password.

  6. Yandex ID lets you link one phone number to your account that can be used as a secure number for receiving security notifications and recovering access to your account if your credentials are lost or stolen.

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  8. If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

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