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1. yandex.com › support › idRestore access to your account with Yandex Key

   yandex.com › support › id

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   You may need to restore access to your account if the phone that you installed Yandex Key on got lost or broken. Keep in mind that someone who finds your phone may get access to your account. To restore access, you will need the phone number linked to your Yandex ID.

2. yandex.com › support › idLinking phone numbers - Yandex ID. Help

   yandex.com › support › id

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   Yandex ID lets you link one phone number to your account that can be used as a secure number for receiving security notifications and recovering access to your account if your credentials are lost or stolen.

3. yandex.com › forgot-login-emailI forgot my username or email address - Yandex ID. Help

   yandex.com › forgot-login-email

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   I forgot my username or email address. If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

4. yandex.com › support › mailContacting the Yandex Mail support - Mail. Support

   yandex.com › support › mail

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   When you send a report via Yandex Mail, our specialists can view all the relevant technical information to help you more effectively. If you can't open the mobile version of Yandex Mail and use it to contact us, please send the error message via the feedback form below.

5. yandex.com › support › directContact the customer service department - Yandex Direct. Help

   yandex.com › support › direct

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   Contact the customer service department. Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen.

6. yandex.com › support › idYour Yandex ID - Yandex ID. Help

   yandex.com › support › id

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   You can use it to access all our products. If you need to change your password or last name, you just need to update the information in Yandex ID. The changes will automatically apply to all services. Here you can also link a phone number to your Yandex ID and enable login using a one-time password. © 2015–2024 ООО «Яндекс»

7. People also ask

   How do I restore access to my Yandex account?

   • To restore access, you will need the phone number linked to your Yandex ID. If you don't have access to that phone number, fill out the form to contact Support. When you successfully restore access to an account: Logging in with a one-time password is disabled. Old app passwords stop working. All sites and apps lose access to your account.

   Restore access to your account with Yandex Key

   yandex.com/support/id/authorization/twofa-restore.html

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   How do I recover my Yandex username?

   • If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

   I forgot my username or email address - Yandex ID. Help

   yandex.com/support/id/troubleshooting/forgot-login-email.html

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   How do I contact Yandex direct?

   • Contact the customer service department - Yandex Direct. Help Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

   Contact the customer service department - Yandex Direct. Help

   yandex.com/support/direct/troubleshooting/other.html

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   What is Yandex ID?

   • Yandex ID lets you link one phone number to your account that can be used as a secure number for receiving security notifications and recovering access to your account if your credentials are lost or stolen. You can also use your secure number for login verification on Yandex.

   Linking phone numbers - Yandex ID. Help

   yandex.com/support/id/authorization/phone.html

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   What happens if I Change my Yandex phone number?

   • Yandex will send a confirmation code to the new phone number. A message with the code will also be sent to your old phone number (if you indicated that you have access to it). Notifications will also be sent to all email addresses that are linked to your Yandex ID. Important. One number cannot be linked to more than 10 accounts at the same time.

   Linking phone numbers - Yandex ID. Help

   yandex.com/support/id/authorization/phone.html

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   Can I Delete my phone number from Yandex ID?

   • For security reasons, you can't delete your main phone number from Yandex ID. If the number no longer belongs to you, change it to your new one. This phone number is used for sending you security notifications and for restoring access in a situation where you forgot your password or your account was hacked.

   Linking phone numbers - Yandex ID. Help

   yandex.com/support/id/authorization/phone.html

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8. yandex.com › supportYandex.Support

   yandex.com › support

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   Help by service. Yandex.Support provides help and how-to articles for Yandex services, answers to frequently asked questions, and forms for contacting the Support team.