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  1. If you forgot your Yandex password, try resetting it manually. To do this, follow the instructions on the Restoring access page. If you linked a phone number or email address to your account, enter them to receive a confirmation code. If you get a message that your email address or phone number is incorrect, make sure you didn't make any ...

  2. To do this, open the login recovery page and follow the instructions. Automatic login search only works if you entered your first and last name correctly. If the login cannot be found, perhaps you signed up using another last name or your first name in another form (such as “Sam”, not “Samantha” ). Go to the Restore access page.

  3. Open the account menu in the upper-right corner of the screen and click Log out of Yandex services. If you forgot to log out of Yandex Mail on someone else's device, open Yandex ID and click Log out from all devices under Sign in and device history. Attention. To log in to Yandex services again, you will have to re-enter your username and ...

  4. One-time password login method. If you log in to Yandex with a one-time password: Go to the access management page. Fill out the form and click Next. Confirm the phone number that is linked to your Yandex ID: Enter your number in the field and click Send code. You'll receive an SMS with the code. Enter that code in the space provided.

  5. Yandex Mail recognizes both +15641234567@yandex.com and 15641234567@yandex.com. Messages sent to this address will end up in your Yandex Mail mailbox. The address will stop working if you disable the alternative username or unlink the number from the account.

  6. After several unsuccessful attempts to answer the security question, Yandex will ask you to contact support. Go to the Restore access page, enter your username and the characters shown in the captcha. After clicking Next, Yandex will ask you to enter the answer to your security question. Check your keyboard layout.

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  8. If you entered them correctly, try to remember any other phone numbers or email addresses that you might have linked to your account. If you didn't answer the security question correctly the first time, see if an alternate spelling or other keyboard language works.

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