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  2. If you're still able to get emails and text messages from us, try following the steps to reset your password. If you aren’t receiving codes from us to reset your password: Make sure the code hasn’t gone into your spam or junk folder. Check your connection. You’ll need a signal to receive the code.

  3. Get back into your account if you're being asked to do a security check. Log in to Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password.

  4. If you're having trouble logging into your account, review these tips and known login issues.

  5. If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:

  6. If you can't receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email address or phone number on your account.

  7. Reset Your Password. To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.