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      • To change your password, click Update password under Login methods on the Security page. For information on other login methods, see Log in to Yandex in Yandex ID Support. If you have a mailbox on e1.ru or e-mail.ru, try restoring your mailbox password in your personal account on the portal's website or contact its admins.
      www.yandex.com/support/mail/auth.html
  1. People also ask

  2. If you forgot your Yandex password, try resetting it manually. To do this, follow the instructions on the Restoring access page. If you linked a phone number or email address to your account, enter them to receive a confirmation code.

  3. If you forgot your password, follow the password recovery procedure and specify your Yandex username or email address. You can recover your password by answering the security question, getting an SMS sent to your secure phone number , or using a secondary email address .

  4. You can attempt to remember your username on your own:

  5. If you are sure that only you have access to your mailbox, test your computer with an antivirus software, change the password and alternative address. You should also make sure there aren't any unknown phone numbers on the Phone numbers page. Email gets lost in the mail client

    • Suspicious Activity
    • The Password Is Publicly Available
    • What to Do If Yandex Asks You to Change Your Password

    Yandex automatically checks your account activity. Is a message sent from your inbox spam? Was there a suspicious authorization, etc.? If it becomes apparent you couldn't have performed certain actions yourself (for example, log in to your account from both Vladivostok and Moscow within an hour), your account will be automatically blocked. To unblo...

    To check this, Yandex uses a password database which it constantly updated. It contains passwords that somehow became publicly available. For example, it happens if a virus got into the computer or the same password was used on different sites. If Yandex learns that your password is publicly available, it blocks your Yandex ID for security reasons....

    This means that you'll have to come up with a new password that only you know. Don't use your old password to prevent the hacker from logging in to your account. What you need to do: 1. Before you change your password, check all the computers and other devices that you logged in to using your old password for viruses. Hackers may use a virus to get...

  6. Contact Support to restore access. If you didn't manage to restore access yourself, please fill in the Restore Access form. If possible, fill out the form on the same device (computer, telephone or tablet) that you usually use to log in to Yandex.

  7. Check the access settings and change your password. A hacker who managed to log in to Yandex on your behalf can connect their recovery tools and get access to your account even if you change your password. Follow the instructions below to prevent it. If you can't log in to your account. Restore access.