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  2. If you correctly entered your first and last name when registering and linked your phone number or an alternate email address to your account, Yandex can find all the usernames associated with that data. To do this, open the login recovery page and follow the instructions.

    • Suspicious Activity
    • The Password Is Publicly Available
    • What to Do If Yandex Asks You to Change Your Password

    Yandex automatically checks your account activity. Is a message sent from your inbox spam? Was there a suspicious authorization, etc.? If it becomes apparent you couldn't have performed certain actions yourself (for example, log in to your account from both Vladivostok and Moscow within an hour), your account will be automatically blocked. To unblo...

    To check this, Yandex uses a password database which it constantly updated. It contains passwords that somehow became publicly available. For example, it happens if a virus got into the computer or the same password was used on different sites. If Yandex learns that your password is publicly available, it blocks your Yandex ID for security reasons....

    This means that you'll have to come up with a new password that only you know. Don't use your old password to prevent the hacker from logging in to your account. What you need to do: 1. Before you change your password, check all the computers and other devices that you logged in to using your old password for viruses. Hackers may use a virus to get...

  3. You can attempt to remember your username on your own:

  4. If you forgot your Yandex password, try resetting it manually. To do this, follow the instructions on the Restoring access page. If you linked a phone number or email address to your account, enter them to receive a confirmation code.

  5. You cannot change the username you created at registration with Yandex, but you can register a new one. To do this, click Add account in the account menu in the upper-right corner of the screen and then Register on the page that opens.

  6. If you forgot your password, follow the password recovery procedure and specify your Yandex username or email address. You can recover your password by answering the security question, getting an SMS sent to your secure phone number , or using a secondary email address .

  7. If you didn't manage to restore access yourself, please fill in the Restore Access form. If possible, fill out the form on the same device (computer, telephone or tablet) that you usually use to log in to Yandex.

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