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      • The move was announced today on the Windows Live Admin Center page, where users manage custom email addresses. According to Mike Schackwitz, Principal Group Program Manager for the Outlook.com service, Microsoft will “wind down the Custom Domains product” while continuing to support existing custom email addresses “indefinitely.”
      www.zdnet.com/article/microsoft-ends-support-for-custom-domains-in-free-email-service/
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  2. Nov 4, 2022 · Microsoft is discontinuing the ability for Microsoft 365 subscribers to use the Outlook.com email service with a custom domain (e.g. yourname@example.com). The company has started sending...

  3. Apr 10, 2014 · According to Mike Schackwitz, Principal Group Program Manager for the Outlook.com service, Microsoft will “wind down the Custom Domains product” while continuing to support existing...

  4. Nov 3, 2022 · Starting November 30, 2023, you will no longer be able to associate a new personalized email address (e.g. *** Email address is removed for privacy ***) with your Outlook.com mailbox.

    • Overview
    • Getting started
    • Frequently asked questions
    • Set up FAQs
    • Subscription FAQs
    • Domain FAQs
    • Troubleshooting FAQs
    • Still need help?

    As a benefit of your Microsoft 365 subscription, you can create a personalized email address that's associated with your Outlook.com mailbox. For example, yourname@example.com.

    Notes:

    1.Sign in to your premium feature settings in Outlook.com

    2.Under Personalized email address, select Get Started.

    Does all my email go to the same inbox in Outlook.com?

    Yes, all your email is automatically delivered to the same inbox in Outlook.com, regardless of which of your email addresses it’s sent to.

    Can I use my new personalized email address to sign in to Microsoft services like Outlook.com or my Microsoft 365 subscription?

    No, but you can still set your personalized email address as your default "From" address: 1.Go to your Outlook.com Email alias settings. 2.Set the default From address from the drop down of address available.

    Who can set up a personalized email address?

    Subscribers to Microsoft 365 are eligible to set up a personalized email address. Note that setup isn't available when you're using a mobile web browser.

    How do I set or change my display name?

    Go to your Microsoft profile and select Edit name.

    How do I change the default "From" address used to send email with a personalized email address?

    When you create a new personalized email address, that address becomes the default “From” address for all your email messages. When composing a new message, choose the down arrow next to the From box to see your available email address options. You can change your default “From” address in the Outlook.com settings. 1.Go to your Outlook.com Email alias settings. 2.Set the default Fromaddress from the drop down of address available.

    What happens to my personalized email address if I cancel my Microsoft 365 subscription?

    If you cancel your Microsoft 365 subscription, you will no longer be able to send or receive email with Outlook.com using your personalized email address. However, you won't lose any existing email. As long as you continue to pay for your domain with GoDaddy, you can always reactivate your personalized email address by re-subscribing to Microsoft 365 and going to Settings > Premium > Features and selecting Get started.

    I have a commercial Microsoft 365 subscription. Can I use the custom domain tied to my commercial email account as a personalized email address on Outlook.com?

    No. You can't use the same email address for a commercial Microsoft 365 email account and a consumer Microsoft 365 or Outlook.com account.

    What happens to my personalized email address if I cancel my domain with GoDaddy?

    If you cancel your domain with GoDaddy, you will no longer be able to send or receive email with Outlook.com using your personalized email address. However, you won't lose any existing email.

    Who owns my domain?

    You own your domain and GoDaddy is the registrar that manages it for you. You can set up a website with your domain or transfer it to another registrar if you prefer. However, if you transfer your domain away from GoDaddy, you will no longer be able to send or receive email with Outlook.com using your personalized email address.

    I already own a domain that's registered with a provider other than GoDaddy. Can I set up a personalized email address in Outlook.com?

    At the moment, we only support connecting domains managed by GoDaddy with Outlook.com.

    I started, but did not complete, the setup process. How do I set up my personalized email address?

    1.Go to Settings > Premium > Personalized email address and check the status of your domain. •If there is no Personalized email address tab, it means GoDaddy did not successfully connect your domain to Outlook.com. Go to Settings > Premium > Features and select Get started. •Select the I already own a GoDaddy domain option and follow the steps in the process. 2.If the status bar is yellow, you just need to select Create Address and finish setting up your personalized email address. 3.If the status is red, it means that the connection of the domain to Outlook.com was not successful. To fix this: •First, you need to remove the domain from Outlook.com before trying again. Select the Cancel setup button. •Refresh your browser, then go to Settings > Premium > Features and select Get started. •Select the I already own a GoDaddy domain option and follow the steps in the process. 4.If the status is grey, GoDaddy is still configuring your domain. •Check back in a few hours. The status should change to green or yellow. •If, after 24 hours, the status is grey or red, select Cancel setup to try reconnecting. •After selecting Cancel setup, refresh your browser window. Then go to Premium > Features and select Get started. •Select the I already own a GoDaddy domain option and follow the steps in the process.

    I received an error message that says "Sorry, that address is already in use. Please choose a different name."

    This means that the address or alias is already tied to a Microsoft account. If you already have a personalized email address with a different provider and are now trying to import that domain into Outlook.com: 1.Go to https://account.live.com/names/Manage. 2.If you're trying to add a personalized email address that's already listed as an alias on your Microsoft account, do one of the following: •If your personalized email address was listed as your primary alias, you should first make an @outlook.com email address your primary alias, then select Remove next to your personalized email address. •If your personalized email address wasn't listed as your primary alias, select Remove next to that address. 3.After you complete the preceding steps, go back to your inbox and select Settings > Mail > Sync email. Make sure your personalized email address is no longer listed under Set default From address. Then follow the personalized email address setup process. The error should no longer appear. 4.If you've completed steps 1-3 and are still seeing this error, go to https://outlook.live.com, sign in, and enter the personalized email address you want to use. If you're prompted to enter a password, it means that the address is tied to a different Microsoft account. 5.If you own the other Microsoft account, sign in to it and go to https://account.live.com/names/Manage and do one of the following: •If your personalized email address was listed as your primary alias, you should first make an @outlook.com email address your primary alias, then select Remove next to your personalized email address. •If your personalized email address wasn't listed as your primary alias, select Remove next to that address. 6.Sign out of the account. Then sign back in, complete any required verification steps, and make sure that you can still send and receive email on this account with an address that's not your personalized email address. You should also make sure that your personalized email address is no longer listed as an available From address on this account. 7.Finally, sign in to the account you'd like to use with your personalized email address and complete the setup process. The error should no longer appear.

    I'm still unable to set up a personalized email address.

    This means that there has been a problem adding the address you chose as an alias to your Microsoft account. We're working on adding descriptive error messages and suggestions for how to solve the problem. Known issues that you should check are: 1.Go to https://account.live.com/names/Manage. If you currently have more than 10 aliases tied to your Microsoft account, you'll need to remove some before you can add a personalized email address. 2.Go to https://account.microsoft.com/security and select UPDATE INFO. If the alias you're trying to add is currently listed on the page, you'll need to replace it with a different address before you can finish creating your personalized email address. 3.If the account you're trying to create a personalized email address for belongs to a child, you may not be able to complete the process. We're working on a solution for this issue.

    If you need help transferring or setting up your custom domain, contact support below. Be sure to mention "Premium" in your message.

  5. Mar 4, 2024 · You can now use a custom domain as the sender of these notifications. Using this feature means that emails are sent from your own Exchange Online instance and they become internal communication. For example, no-reply@sharepointonline.com [External] could become no-reply@contoso.com , if Contoso.com is the selected domain.

  6. A business email address that includes your own domain name is best. It promotes your company name and brand instead of the name of a free email service provider. A custom business email address helps to establish credibility, build trust, and promote your brand.

  7. Aug 10, 2023 · Change your email address to a friendly email address like tom@fourthcoffee.com by buying a domain name and adding it to Microsoft 365.

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