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      • This error happens when data stored on your device needs to be refreshed, or an issue with your network stops your device from reaching Netflix. To fix the problem, follow the steps for your device. Smart TV Check your internet connection You can test your device's connection by trying another app that connects to the internet.
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  2. This error means your TV or streaming device couldn't connect to Netflix using your network connection. To fix the problem, make sure your device is connected to the internet. If not, restart your Wi-Fi router or contact your ISP for more help.

  3. If Netflix isn't working on your TV or a device connected to your TV, you can often fix the problem with these basic troubleshooting steps. Restart your device. Turn off your device. If your device has a power cable, unplug it. Make sure your device is completely off, not just in sleep or standby mode. Leave your device off for 15 seconds.

  4. Try playing Netflix again to make sure the problem is fixed. To fix this issue on your iPhone or iPad, check if your network can play Netflix. Other steps like quitting and reopening the app, and restarting your home network or your device may fix the problem.

  5. Sep 2, 2024 · If your TV isn't up to date, you'll be able to download the latest software version, which could restore your streaming apps. Reinstall the app You can try reinstalling the app, although this will only help if you can still see the app icon but can't access it for some reason.

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    • Learn from Others Who Have Encountered The Same Issue
    • The Trouble with Troubleshooting

    To start, resist the urge to dump the error code into a search engine and click on the first result. That sounds like the first step you should take, but hear me out. There are way, way too many websites that offer up generic, often-irrelevant advice targeted to specific error codes. You’ll probably click on one, as I did, because you’ll want answe...

    Before you even consult the internet and jump down the rabbit-hole of advice, you should try a few techniques to see if you can get Netflix up and running on your own. First, confirm—as I did—that your TV’s connection works fine. Can you load other apps? Stream from other services? If so, you’re probablynot experiencing an issue with your wifi or e...

    What ultimately worked for me to get Netflix working on my housemate’s TV was to uninstall the Netflix app, wait a minute or so, and reinstall it. Once I logged back in again, streaming worked without a hitch. It’s the classic “hit the reset” button of fixes, and a technique I’m considering moving up higher on my “typical troubleshooting techniques...

    Say what you will about Reddit, Twitter or any of the other sprawling communities where people hang out and complain help each other solve their various tech problems. Online forums and social media services are incredibly valuable for troubleshooting, because odds are good that you can find someone (or lots of people) who have had the same issue a...

    Whenever you encounter a technical problem that you can’t quite solve, you might start trying a bunch of random fixes to see what sticks to the wall—up to and including nuking your device and setting it up from scratch. You might even be tempted to toss your device, if it’s old enough, and replace it with something newer. Instead, breathe. Take a m...

  6. Oct 17, 2024 · For the most part this issue is caused by the device you're trying to watch on, or issues with the video cable on your TV. Step 1: Restart your device. Step 2:...

  7. Aug 16, 2024 · Check your network connection; Update TV firmware; Deleting and reinstalling the Netflix app; Check your TV location; Turning the TV off and on again; Perform a factory reset

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