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- If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our primary sign-in page or the Yahoo Mail sign-in page.
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Use the Sign-in Helper to locate your Yahoo ID and regain access to your account by entering your recovery mobile number or alternate email address. If you know your Yahoo ID but need to...
Sign-in Helper. Reset or change your Yahoo password. Paid Premium Support. 1-800-875-9824. Fix problems signing into your Yahoo account.
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- Possible Causes of Yahoo Mail Login Problems
- How to Fix Yahoo Mail Login Problems
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This article explains how to fix it when you are unable to log in to Yahoo Mail.
Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.
To help diagnose what's keeping you from accessing Yahoo, try these strategies.
1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.
2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.
Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.
3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.
4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.
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