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Why can't I connect to the Internet if a device is connected?
Why is my phone not connecting?
Why can't I connect a single device to the Internet?
Why can't I access my internet?
Why is my internet connection not working?
How do I Stop my Phone from connecting to other networks?
- Preliminary Checks. Perform a quick browser search to confirm your phone, from which you share the hotspot connection, is connected to the internet. Double-check that you haven't accidentally activated airplane mode when enabling the mobile hotspot.
- Ensure the Data Usage Isn't Restricted (Android) Most Android smartphones allow users to set a daily data consumption threshold. This is useful when your data plan is limited.
- Stop Your Windows Device From Connecting to Other Networks. Like other devices, Windows automatically connects to the fastest internet connection available if it has permission to connect automatically.
- Run the Network and Internet Troubleshooter. Windows features a built-in network troubleshooter that automatically detects and resolves network issues. Sometimes, it may prompt you to take manual steps to fix the problem.
- Troubleshooting network problems in Windows
- Things to try first
- Narrow down the source of the problem
- Network troubleshooting on your device
- Additional troubleshooting steps
If you can’t get email, browse the web, or stream music, chances are you’re not connected to your network and can’t get onto the internet. To fix the problem, here are some things you can try.
Try these things first to help you fix or narrow down the connection problem.
•Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet
•Make sure Wi‑Fi is turned on. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Airplane mode is turned off.
•Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again.
•Try connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.
•Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)
Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow down the source of the problem.
1.If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can't connect to another website, go to the next step.
2.On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next step.
3.Check to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test.
4.Select Search on the taskbar, and type command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.
5.At the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. Write down that address if you need to. 6.At the prompt, type ping and then select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:
Run network commands
Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:
1.Select Search on the taskbar, and type command prompt. The Command Prompt button will appear. To the right of it, select Run as administrator > Yes.
2.At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:
•Type netsh winsock reset and select Enter.
•Type netsh int ip reset and select Enter.
Check your Wi-Fi settings
Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network environment or connection preferences.
Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you’re trying to connect to. If it doesn’t match, you won’t be able to connect, and the network might not appear in the list of available networks. The Wireless Mode will often be set to Auto or something similar by default, which enables connection for every kind of network that’s supported.
To find the wireless mode setting
1.In Device Manager, select Network adapters, and then double-click the network adapter name.
2.Select the Advanced tab and look for a Wireless Mode setting. Make sure it’s set to the mode your network is using.
Nov 17, 2023 · We're currently encountering an issue with Windows 10 where connecting to WiFi through mobile hotspots results in a "Connected, No Internet" status. Strangely, the hotspot device has internet access and successfully connects with other devices.
Jun 5, 2019 · The error indicates that your (Windows 10) computer or phone can connect to your local network, but it can’t connect to the internet. To fix the problem, we first need to know the problem only happens to one device or all devices in the network.
Check if the Phone Link is set to run in the background. Next, make sure that nothing is preventing you from sharing across devices. If you’re still experiencing persistent connection issues, you can try to reset your app. You can also follow the steps to unlink your Android device.
Oct 20, 2018 · In this Windows 10 guide, we'll walk you through several troubleshooting steps to successfully connect the Your Phone app with your Android device, and we look at some details you need to...
Sep 25, 2023 · But if the problem persists only on your smartphone, try forgetting and reconnecting the Wi-Fi. If these do not help, try changing the DNS server and resetting network settings. Here’s a complete troubleshooting guide that should help fix Wi-Fi issues on any smartphone.
