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Troubleshooting setup for the Phone Link. Make sure your PC and Android device are both nearby, turned on, and connected to the same Wi-Fi network. If you were able to set up the app but your content isn't syncing, our connection troubleshooting tips may help. If your issue isn't addressed below, try the Phone Link app troubleshooting page.
Run Get Help to troubleshoot and fix common connection problems. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet. Make sure Wi‑Fi is turned on. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on.
Click on your Microsoft account name under Linked Account. Go to Account Settings > Sign out and unlink account. Confirm by clicking Unlink when prompted, Are you sure you want to unlink the account. On your PC: Open Phone Link. Go to Settings > Devices > and select Add new device.
Oct 20, 2022 · Created on October 20, 2022. Phone Link App not recognize network. Hi, The Phone Link App suddenly stopped to communicate with my phone (Samsung S20). Before you ask : -Windows 10, Phone Link App on PC and on the phone and Android are top up to date. -Both are (still) on the same WiFi (same AP), same IP subnet (no firewall, no routing, no NAT ...
- Verify network connectivity. Your computer and phone won't connect unless the two devices can communicate. On your mobile device, swipe down from the top, and confirm that it's connected to the same wireless network as the computer you're trying to connect.
- Disable blocking features. If you're still unable to connect, then it could be a feature blocking the connection. On your phone and computer make sure that airplane mode is disabled.
- Turn off a metered connection. The Your Phone app doesn't work over a metered connection. If you're using a limited connection, you must disable the feature to allow the communication between devices.
- Disable battery saver on your PC. If you're using the Windows 10 battery saver feature, either plug your computer to a power outlet or do the following
If you start from your Windows PC: In the search box on the taskbar, type Phone Link, and then select Phone Link app from the results. Select iPhone. A QR code will appear on your PC screen. On your iPhone use your phone’s default camera to scan the QR code that’s displayed on your PC.
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Jan 14, 2024 · Running this troubleshooter can potentially fix problems with your hotspot connection. To run it, right-click on the Start button and open Settings. Go to the "System" tab, then open the "Troubleshoot" settings. Next, navigate to "Other Troubleshooters" and click "Run" next to "Network and Internet."