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  2. If you can't access the Internet on your Android device, either through an app or a website, try these troubleshooting steps. Signs of a bad connection

  3. Try the troubleshooting steps below. Fix mobile data problems. Check that there is a data indicator, like 2G, 3G, 4G, or H, next to the signal strength bars at the top of the screen....

    • Re-Enable Your Device’s Wi-Fi. If your phone doesn’t detect the network, or the connection keeps dropping intermittently, disabling and re-enabling Wi-Fi (on your phone) might resolve the problem.
    • Shorten the Connection Distance. Your Android phone won’t connect to a Wi-Fi network if it’s out of the router’s connection range, or if the network’s strength is weak.
    • Confirm the Network’s Login Credentials. Of course, you can’t join a password-protected network with incorrect login credentials. If your Android phone won’t connect to Wi-Fi, check the network’s admin panel and confirm that you have the correct password.
    • Check for Mac Address Restrictions. Network administrators use MAC address filtering to block devices from joining a Wi-Fi network. The same technology is utilized to improve network quality and connection speed by limiting the number of devices on a network.
    • Restart your phone and router. Power down your phone and router, then turn them back on. It sounds too simple, but restarting both devices can clear up glitches that prevented either from working properly.
    • Check the network settings on your phone. Make sure your phone is connected to the right network. Your phone may have automatically connected to an old network that doesn't have internet access.
    • Disable and re-enable Wi-Fi on your phone. Turn Wi-Fi off on your phone for a few moments. This will refresh your connection and could be your solution.
    • Delete the Wi-Fi connection and reconnect. Forget the network and re-connect to refresh your connection. If restarting Wi-Fi didn't get Wi-Fi working on your phone, try "forgetting" the network and connecting again like a new Wi-Fi network.
    • Quick Ways to Fix Mobile Data Not Working on Android. Before trying some of the more technical fixes, start with these quick and simple fixes that may be all you need.
    • Reset or Edit Your APNs. Access Point Names (APNs) are how your mobile network provider connects your phone to the Internet. It sets your phone up with all the crucial settings, like IP addresses and gateways, to get you connected.
    • Wipe Cache Partition from Recovery. On your phone, there’s a fair portion of your device’s memory dedicated to the cache – where data for various apps and processes is stored “on the back burner,” activating automatically so that these apps and processes boot up more quickly on your device.
    • Reset Your Phone’s Network Connection. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network).
  4. Sep 25, 2023 · But if the problem persists only on your smartphone, try forgetting and reconnecting the Wi-Fi. If these do not help, try changing the DNS server and resetting network settings. Here’s a complete troubleshooting guide that should help fix Wi-Fi issues on any smartphone.

  5. May 31, 2024 · 1. Update the Date and Time Settings. 2. Tweak the Wi-Fi Network Settings. 3. Forget and Reconnect to the Wi-Fi Network. 4. Reset Network Settings. 5. Prevent Automatic Switching to Cellular Data. 6. Verify Wi-Fi Access for Your Android Phone. 7. Check for Additional Steps on Public Wi-Fi. 8. Reset Wi-Fi Router. Wi-Fi Linked, Yet Internet Lost.

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