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  2. Step 6. Press and hold the "End Call" button to power on the device after 30 minutes, while leaving the device plugged in to the charger. If the battery is chargeable, the device will power on and the battery indicator on the home screen will show the device is charging. If the battery is not chargeable, the device will not power on.

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  3. Aug 17, 2017 · The BlackBerry smartphone is a popular multimedia-enabled device that provides email, SMS and Web access as well as organization applications, such as a cont...

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    • tech life
    • Overview
    • Hold the power button
    • Troubleshoot your cable, power adapter, outlet & case
    • Troubleshoot your battery charge
    • Troubleshoot your screen
    • Troubleshoot with advanced steps
    • Related resources

    Use the steps on this page to fix the following problems on your phone:

    Won’t turn on

    Has a black or blank screen

    Turns on but won’t charge

    First, try holding down your phone's power button for 5-7 seconds. This usually restarts a phone.

    1. Try to charge another device with your power adapter and cable.

    2. Check that the cable is securely connected to the adapter and to your phone.

    3. Check that there's nothing in the port of your phone, like dust or lint.

    4. Try to charge your phone with another cable or power adapter.

    Plug in your phone with a working cable, charger, and outlet, then wait one minute.

    • If you see a battery icon, your phone is powered off and is charging. You can restart right away.

    • If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.

    • If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.

    1. Press the power button for about 30 seconds.

    2. Wait about 2 minutes.

    3. Make your phone ring. You can call it from another phone or use Find My Device. Learn how.

    4. If your phone rings, learn how to troubleshoot your screen. If it doesn’t, go to the advanced steps (below).

    Option 1: Troubleshoot by connecting to a computer

    1. Check that your computer is on and connected to a power source.

    2. Connect your phone to your computer's USB or USB-C port with a cable that works.

    3. Wait about 10–15 minutes.

    4. Disconnect the cable from your phone, then reconnect it within 10 seconds.

    5. If you see a battery icon within one minute, your phone is powered off and charging.

    • Charge & turn on a phone

    • Fix a phone that freezes or is unresponsive

  4. Apr 10, 2024 · To reboot your phone, press the power button at the side of your phone until you see the Android power menu. Tap on the "Restart" button. Wait for your device to power off and then on. Plug in the phone and it should begin charging. If your device doesn't show the power menu when pressing the power button, you'll need to check out an ...

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    • Try a different power source. It’s totally possible that your phone or charger isn’t actually the problem at all, but rather the power outlet you’re trying to charge from.
    • Check the charging cable.
    • Check the wall adapter.
  5. Feb 5, 2024 · Check the prongs on the charger and the connection port for the cable. Check the charging port on your phone. Inspect the port on your phone to see if it looks damaged. If there are any issues here, it'll stop the charge from passing from the cable to the phone. Try blowing into the port to clear out any dust or particles.

  6. Jan 27, 2024 · Clean the connector. Your phone might refuse to charge because of a lint, dust, or dirt buildup. Gently tap the USB port while holding your phone vertically to release any buildup from the ...

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