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      • If Netflix and your device both freeze and you can't go anywhere on your device, it usually means information stored on your device needs to be refreshed. Note: If only Netflix freezes but your device still works, follow these steps instead. To fix the problem, follow the steps for your device.
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  2. If Netflix freezes or gets stuck loading but the rest of your device is working, you can often fix the problem with these basic troubleshooting steps. This usually happens when data stored on your device needs to be refreshed, or when a network issue stops Netflix from loading.

  3. Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. If the Netflix app crashes or closes when you launch the app or try to browse or watch, use this article to resolve the issue.

  4. Yesterday was working fine, today - open Netflix and 3 seconds later computer is frozen totally. I tried with Firefox and chrome. Chrome was Fullscreen and froze completely.

  5. Option 1. Open Start > Settings > Apps > Apps & features. Scroll down to Netflix App. Select Netflix app. Click Advanced options. Click Reset. Restart. Go to store and see if there is any update for this application. If yes, update. Option 2: Update display driver. Windows Key+X (Or right click on Start) Click Device Manager. Expand Display Adapter

  6. Netflix freezes, stops responding, or gets stuck loading, but device isn't frozen. Video freezes but sound keeps playing. Can't sign in to Netflix. If you are experiencing a Netflix error, use this article to resolve the issue.

  7. Oct 17, 2024 · Netflix is up and running, but you still can’t get connected — what’s up with that? If the problem is on your end, here are a few quick fixes you can attempt.

  8. May 23, 2023 · Some common solutions to fix this problem are restarting your TV and router, updating your Netflix app and your TV firmware, reinstalling your Netflix app, signing out of your Netflix account and signing in again, checking your account limitations and managing your devices, or contacting Netflix support or your TV manufacturer.

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