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  1. Please reply to this message with a copy of your Google Play purchase receipt for the Google Play payment made on your Roblox account. You may send us your emailed receipt or a screenshot of your Roblox, Google Play purchase receipt.

  2. Sep 22, 2019 · This help content & information General Help Center experience. Search. Clear search

  3. This help content & information General Help Center experience. Search. Clear search

  4. If you notice charges on your Credit/Debit card, PayPal, or Google Play account that you did not authorize, please contact Customer Support before disputing any charges. Once a charge has been disputed, a refund cannot be issued due to the payment provider’s dispute process.

  5. Learn how to find your Robux balance in the mobile app, web browser, and Xbox as well as your Robux spending history. A Premium membership awards the stipend once every month. If you receive a message about Robux being removed, see Message Received: Robux Removed from my Account.

  6. Sep 7, 2024 · This wikiHow will explain Roblox's refund policy on items and accessories, and how to contact Roblox support for unauthorized charges. Things You Should Know. In most cases, you can't refund items on Roblox. If your item is defective, you can contact Roblox support for help or a new item.

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  8. Here’s how to do it: Visit the official Roblox support page and enter your contact information. In Issue Details, choose your device, and in the help category, select ‘Purchases Using Robux‘ for a defective item or ‘Billing & Payments‘ for an unauthorized transaction.

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