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  1. Over 13 years ago they royally screwed up their mailing database and never sent out water bills to half their customers that includes large commercial buildings. Even these customers had to spend hours on hold and multiple calls to get an invoice.

  2. KUBRA EZ-PAY Retail Cash Payments (RCP) permits you to make cash payments for services or bills at participating retailers using an EZ-Payslip barcode or token provided on a customer invoice, mobile phone, or printed from the web.

  3. 4 days ago · Meanwhile, as of mid-November, Cleveland had disconnected 992 residential water customers and sewer customers with overdue bills since July, after pausing the practice for more than a year during the pandemic. The utilities committee of Cleveland City Council discussed some these statistics at an Oct. 19 meeting.

    • Conor Morris
    • October 16, 2024
    • 325 Superior Avenue, Cleveland, OH
  4. Dec 20, 2023 · He told us Cleveland Water violated state and federal fair housing laws by tax liens disproportionately affecting minorities, by failing customers’ due process to contest their bills and by...

    • jonathan.walsh@wews.com
    • October 7, 2024
    • Jonathan Walsh
  5. You can sign up for EZ-Pay. Signing up for our EZ-Pay means that you are authorizing Cleveland Public Power through our authorized payment vendor to deduct or withdraw from your bank account a specified dollar amount to settle or pay for your Cleveland Public Power electric bill (s).

  6. Cleveland Public Power, Cleveland Water, and Water Pollution Control are funded by customer rates, not tax revenue. DPU also includes: The Division of Radio Communications, responsible for the maintenance of the City's 800 MHz radio system used by City divisions including Police, Fire, and EMS.

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  8. We offer a variety of payment methods so you can choose the most convenient option whenever a bill is due. Easily pay your bill online, by phone, by mail, or in person. Online. Make fee-free online payments using a credit card, debit card, or bank account by creating an account at my.clevelandwater.com. By Phone

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